Red McCombs Hyundai

I really had a very poor experience here. I did buy a vehicle and I feel I got a fair price in the end, but the process took more than 5 hours, even though we had already settled on a price o I did buy a vehicle and I feel I got a fair price in the end, but the process took more than 5 hours, even though we had already settled on a price over the phone (I thought). It felt like they were intentionally wasting my time. I walked in expecting the online advertised price plus a few Hyundai advertised rebates that I knew I qualified for. It should have been simple, but they spent time making me re “negotiate” the price we had already discussed (there should have been no negotiation at all since the price was based on available discounts etc that I researched in advance), repeatedly leaving to find a manager to approve my discounts, and adding in fees for things I didn’t want. By the time I got to finance I was so exhausted that that I could hardly understand the paperwork, wish was really discouraging. I know that’s all typical for a car dealership, but I still cannot recommend it. More

Very helpful and willing to work with us. Was quick and easy. Recommend them highly Was quick and easy. Recommend them highly More

Kind staff. Great work from the mechanic. Cool accommodations. Immediate attention to my vehicles problem. Great work from the mechanic. Cool accommodations. Immediate attention to my vehicles problem. More

From the sales reps to the service department, we truly experienced superior service. They made me a great deal and made sure my new used car purchase was in top shape right off the lot. Super kind bunch, experienced superior service. They made me a great deal and made sure my new used car purchase was in top shape right off the lot. Super kind bunch, and a pleasant experience with excellent customer service. I've purchased off other lots and I believe I found a new place to buy and service my vehicle for life. I'm kind off blown away by my experience, thank you RED!!! More

Would have given 5 stars but the place is under construction so it is a little difficult. construction so it is a little difficult. More

The wait was over an hour, even though we had an appointment. Also, the waiting area’s no fun to wait in. appointment. Also, the waiting area’s no fun to wait in. More

Service was excellent. Victor was professional and respectful. Wait time was very reasonable. I will be returning to Red McCombs for all my service needs. Victor was professional and respectful. Wait time was very reasonable. I will be returning to Red McCombs for all my service needs. More

The guy Esteban kept calling me and telling that I needed to bring the car when I had left my car there then when we got there to pick it up they wanted to charge full price when we got quoted a different pr to bring the car when I had left my car there then when we got there to pick it up they wanted to charge full price when we got quoted a different price they said our car was ready and we waited outside for like 15 mins More

I was told that if I was the first person to get to the the service site, my car would be the first to get worked on. I arrived at 6:30 am and didn’t get out until 11:00 am. This was a very disappointing v the service site, my car would be the first to get worked on. I arrived at 6:30 am and didn’t get out until 11:00 am. This was a very disappointing visit since I was there for my first maintenance check-up. More

Diego sales rep is great but I still didn't get the car I desired . The one I got 4 mths ago IS STILL NOT DRIVABLE !:( desired . The one I got 4 mths ago IS STILL NOT DRIVABLE !:( More