Red McCombs Hyundai

This was an easy shopping experience. Donovan provided excellent customer service. He gave me space when I needed to comparison shop, but he made to let me know he was available for any q Donovan provided excellent customer service. He gave me space when I needed to comparison shop, but he made to let me know he was available for any questions. More

Lack of accountability. Oil change took 3 hours apparently due to confusion with another vehicle's tags. The day after the oil change I get engine issues with the car. Servi Oil change took 3 hours apparently due to confusion with another vehicle's tags. The day after the oil change I get engine issues with the car. Service department refused to take accountability for failing to diagnose all of my car's problems forcing me to return the vehicle multiple times, costing me time and hundreds more in alternative transportation costs. When I asked service manager about this lack of accountability, I get excuses like "we're not going to check for turbo actuator problems when you bring your vehicle in for failing to start." Customers want to bring their cars to someone who is responsive and an expert in their field. Red McCombs Superior Hyundai has people who don't return phone calls and fail to diagnose/anticipate vehicle problems despite having multiple opportunities to do so. I will not be bringing my car back again. More

Treated us fair and respectful. Sales and finance were very thorough and knowledgeable. Enjoyed the experience. Sales and finance were very thorough and knowledgeable. Enjoyed the experience. More

JT was straightforward and I never felt like I was being “sold”. Without going into my background, I can spot xx from a mile away. None of that with JT. “sold”. Without going into my background, I can spot xx from a mile away. None of that with JT. More

The purchasing of our daugher's new car was one of the best car buying experiences I have hever had. We normally order our vehicle so we don't have to deal the whole waiting to get to a final deal. I will best car buying experiences I have hever had. We normally order our vehicle so we don't have to deal the whole waiting to get to a final deal. I will work them again in the future. The sales person JT knew the product and was on point the entire time. The sale manager Aaron was also very helpful in making the deal. More

Our scheduled maintenance service was professionally completed and we remained on-site at the new Superior Hyundai waiting area -- very clean and modern. All staff were very hospitable with us. completed and we remained on-site at the new Superior Hyundai waiting area -- very clean and modern. All staff were very hospitable with us. More

Amber was so helpful. This issue had been ongoing and it was going unresolved. Amber finally listened and fixed the problem I was experiencing. I’m so appreciative of her This issue had been ongoing and it was going unresolved. Amber finally listened and fixed the problem I was experiencing. I’m so appreciative of her and the service guys! More

Victor always provides friendly and outstanding customer service. They are knowledgeable and answer your questions concerning your vehicle's needs. service. They are knowledgeable and answer your questions concerning your vehicle's needs. More

Hard to get a hold of service with no return calls, overpriced and seems prices are just thrown up in the air making no sense. I don’t believe I will use your service ever overpriced and seems prices are just thrown up in the air making no sense. I don’t believe I will use your service ever More

It’s always a pleasure to work with Michael he was very helpful took care of the problem and he es very polite. helpful took care of the problem and he es very polite. More