Red McCombs Hyundai

My overall sales experience was good, but several serious issues left me concerned about the dealership’s communication and customer service. First, I specifically wanted a gas model but was shown a hybri issues left me concerned about the dealership’s communication and customer service. First, I specifically wanted a gas model but was shown a hybrid without being told. I only learned it was a hybrid during the financing stage. If the sales team had provided the vehicle sticker when requested, this confusion would have been avoided. Second, I did not receive a proper walkthrough of the vehicle’s features. A thorough orientation is critical for a major purchase, and its absence was disappointing. Third, I was told the vehicle included all-weather floor mats that would be ordered, but they were never placed. I had to reach out myself, and once the mats arrived, they sat in the parts department for over a week with no one contacting me. When I finally came to pick them up, I was met with a porter who spoke to me in a condescending “parent-to-child” manner instead of treating me with respect. I hope these issues are not indicative of the level of service I can expect going forward. I made a significant investment in this vehicle and expect communication, follow-through, and respect to match the level of my purchase. More

The staff was nice and the waiting area was very clean with pretty good amenities with pretty good amenities More

No one met us at the car, we had to go inside and wait til someone noticed us. Tire rotation done and all tires had different inflation values, all above the recommended 35 PSI. When he car was returned til someone noticed us. Tire rotation done and all tires had different inflation values, all above the recommended 35 PSI. When he car was returned, the driver just parked it and left without saying a word to my wife standing there. More

Eric Fester and Oscar Fernando were amazing to work with. Very personable and down to earth. 10/10!!!! I love my 2026 Palisade! Thank you so much Very personable and down to earth. 10/10!!!! I love my 2026 Palisade! Thank you so much More

Awesome very helpful and always answered all my questions when I called thank you Nevis when I called thank you Nevis More

Everyone was very friendly and informative. We dealt with Mohammed and we really liked him. We dealt with Mohammed and we really liked him. More

Thank you, Red McCombs Hyundai, for such a great car-buying experience! Chris and the team were so kind and helpful from start to finish. They listened to our needs, answered every question, and mad car-buying experience! Chris and the team were so kind and helpful from start to finish. They listened to our needs, answered every question, and made sure we left with the perfect car and a deal that fit us perfectly. We’re so grateful for all your help! More

Process to buy car was relatively smooth and seamless. It took awhile to get to finance though. It took awhile to get to finance though. More

My service advisor, Victor Delcid, is absolutely awesome! He is always professional and courteous and makes sure that my vehicles needs are met. The updated service facility is comfortable clean and welcomin He is always professional and courteous and makes sure that my vehicles needs are met. The updated service facility is comfortable clean and welcoming with fresh coffee and complimentary water bottles. More

Diego, Sarge, finance mgr Oscar all were very professional and made the car buying experience easier and less painful than at other dealerships professional and made the car buying experience easier and less painful than at other dealerships More