Red McCombs Hyundai

ya'll need better chain of responsibility tracking. from in queue to in service to next technician to detailer to ready for pick up should be easily tracked via simple app so est wait and current capac from in queue to in service to next technician to detailer to ready for pick up should be easily tracked via simple app so est wait and current capacity can be seen and determined at a desk More

Had a good overall experience at the dealership. Luis, in Sales, was very good, informative and did not aggressively pressure me. The car I ended up with with was my 3rd choice, but ultimately, prob Luis, in Sales, was very good, informative and did not aggressively pressure me. The car I ended up with with was my 3rd choice, but ultimately, probably the smartest choice out of the ones I wanted. The Finance manager was also great— his demeanor and approach seemed to really come from kindness and understanding, and was willing to work with me. I definitely recommend these folks. More

while having one car serviced, I snuck around the corner and purchased another one, even though massive amounts of construction is going on, the experience was good. Able to purchase new vehicle and drive a and purchased another one, even though massive amounts of construction is going on, the experience was good. Able to purchase new vehicle and drive away in a couple of hours. Salesman Marcus Collazo was great to work with. I think he has a great future ahead of him. The service department kept me aware of what the status of my service, and the options. I had them hold the vehicle overnight while I drove home in a new one. Returned the following day and pick up my serviced vehicle with in 15 minutes. You made Red proud guys. More

I was told open 7:00 and started oil change 8:00 waited 3 hours 15 minutes. . Very unhappy. 3 hours 15 minutes. . Very unhappy. More

Will never come back here Amber was great the rest was horrible tech said need parts then when asked why said you could need them he did not know did not list parts that were need and said he forgot and w horrible tech said need parts then when asked why said you could need them he did not know did not list parts that were need and said he forgot and would up the price finish date kept being moved because work was not done More

They did a great job. Diego was VERY helpful and made sure everything was perfect. Oscar made the deal pretty low stress. I would certainly purchase from them again. I Diego was VERY helpful and made sure everything was perfect. Oscar made the deal pretty low stress. I would certainly purchase from them again. I wish they were located in Austin! More

Dia "Sgt" did a fantastic job in mkaing sure the process is as transparent as possible. A lot of the delays were out side of her control, which she constantly worked to keep up updated. is as transparent as possible. A lot of the delays were out side of her control, which she constantly worked to keep up updated. More

The work was fantastic and timely. I appreciate that! I was kept updated every step of the way. I appreciate that! I was kept updated every step of the way. More

Always friendly and courteous people. Love doing business with this dealership. Will be back again for another new car. Love doing business with this dealership. Will be back again for another new car. More

Not a good dealership, Selling the vehicles more than the market price with useless ads ons . Add on details are not transparent and you will have lot of surprises. They charged me around 2500$ as appearance market price with useless ads ons . Add on details are not transparent and you will have lot of surprises. They charged me around 2500$ as appearance package for that they gave carwash for a year and tint for the front 2 windows, I had to fight and get the tint for rest of the windows, then they are giving nitrogen for tires not sure who needs it. And finally, they gave wheel locks which will be around 60 dollars, so have to pay 2500 for less than 800 worth of stuff they give. Every transaction with them was very confusing and lots of back and forth. Will never recommend this dealership. There was a promotion going on for 5.99 api, They gave me around 8.5 , I clearly asked if there is any way I can get a better rate . They said no they can't change even though the promotion was available in Hyundai website. There are many more. so please stay away from them. More