Red McCombs Hyundai

Totally poor service. Was lied to about repair service. Initially told that repair would be covered in warranty service. Following car being delivered to repair vendor, Was lied to about repair service. Initially told that repair would be covered in warranty service. Following car being delivered to repair vendor, was informed that service would not be covered. The problem with the cracked front glass between the windshield and the panoramic roof assembly is a ripoff and a travesty of justice. Too many unrxplained exploded front glass pieces, thus part of the earlier class action suit. More

Customer service and care was excellent! Team kept me informed of my status throughout the whole process. The facility is beautiful! Team kept me informed of my status throughout the whole process. The facility is beautiful! More

Love the new building and the personnel nice and pleasant and very happy with Hyundai and very happy with Hyundai More

Brought my Santa Fe in for it's 35,000 service. There was some initial confusion as I did not show up on their service log although I had called and set up the appointment. They got me in. Servi There was some initial confusion as I did not show up on their service log although I had called and set up the appointment. They got me in. Service advisor Amber Kitchen did a very good job of explaining the difference between the manufacturer's must service and the dealership's recommend services. Went with the dealer's recommended services. I am always pleased with their people and their service and the constant communication as your vehicle is being worked on. More

I still like this dealership but I was not aware of the new service area. I wound in a construction area. I came across a nice employee who was walking and guided me to the right place. Once I was in the b new service area. I wound in a construction area. I came across a nice employee who was walking and guided me to the right place. Once I was in the bay, I sat there thinking someone else will tell me what's next. Granted I was early for my appointment but I wasn't sure whether to stay in my, go inside or what. Once I went inside, I was standing in an awkward spot at the front counter. When my rep was called, it finally got better. She was nice and guided me to the wait area. More

Excellent service. The people who greeted me and helped me were top tier. They kept me informed as my appointment went on. The new location and waiting area were amazin The people who greeted me and helped me were top tier. They kept me informed as my appointment went on. The new location and waiting area were amazing. More

The length of time before anyone even looked at my car for a warranty job when i had a flashing check engine light come on was more than 8 weeks. Going without a vehicle for so long placed an enormous bu for a warranty job when i had a flashing check engine light come on was more than 8 weeks. Going without a vehicle for so long placed an enormous burden in my family and I. No loaner vehicle was offered, no effort was made by the dealer to appease the strain placed on me. Communication was minimal by the dealership and only after I initiated it. To go so long without my car was unreasonable. Hyundai needs to subcontract their warranty work, or offer loaner cars when it takes them so long to handle warranty repairs. I will avoid purchasing another Hyundai vehicle due to this sad experience. More

I took my Kona in for initial service, and I couldn't be more pleased. Mike informed me of what was going to happen, then went over what had been done when service was complete as well as explaining when w more pleased. Mike informed me of what was going to happen, then went over what had been done when service was complete as well as explaining when when the next service was do. Absolutely no complaints. More

Employees were kind, helpful, and efficient. My car was serviced in a timely manner, and they even checked in on me when it got later in the day to see if I'd pick up my car. My car was serviced in a timely manner, and they even checked in on me when it got later in the day to see if I'd pick up my car. More

Amber was kind and delivered great customer care and service. We didn't have to wait long for our appointment and were offered refreshments anyway. service. We didn't have to wait long for our appointment and were offered refreshments anyway. More