Red McCombs Hyundai Northwest

Excellent sales and financing process . It’s very streamlined and digitized . The sales man valid did an excellent job with very straightforward and transparent buying process . The finance It’s very streamlined and digitized . The sales man valid did an excellent job with very straightforward and transparent buying process . The finance was digital and seamless . The service experience was very bad . The waiting areas chairs were very dirty . The guys did not even top up fluids after an oil change . I was there twice but my seat belt recalled is not fixed . Gilbert tried his best and went above and beyond . Overall I am very concerned of bringing my vehicle to service here . It’s better in any local service shop compared to here . More

Scheduled an appointment for one of my free oil changes. Everything was completed quickly. I was sent a text with a short video clip that noted some recommended/additional services needed. The technician s Everything was completed quickly. I was sent a text with a short video clip that noted some recommended/additional services needed. The technician said in the video clip that the sevice adviser would review the service items with me. The adviser did not do so. The text only listed the needed/recommended items without details or further explaination. More

Awesome service! Rene was extremely helpful and friendly. Helped facilitate the whole process smooth and efficiently. Rene was extremely helpful and friendly. Helped facilitate the whole process smooth and efficiently. More

I called about a recall on my Santa Fe, and the service rep made an effort to see if the replacement part was available, and it was. He made it possible to take in my vehicle the very next day and the wor rep made an effort to see if the replacement part was available, and it was. He made it possible to take in my vehicle the very next day and the work was done in just a few short hours. Overall, the Service team provided good, quick service. More

Did not like that when I called the service section, I was directed to a call associate who could not answer any questions about the status of my vehicle. We speak to enough outsourced call centers in lif was directed to a call associate who could not answer any questions about the status of my vehicle. We speak to enough outsourced call centers in life as it is already, can the dealership service center not be another one More

Aaron was very helpful and I appreciated his customer service. I however did not appreciate the customer service of the manager or department. A courtesy of a car wash or gas not being on 2 miles to empt service. I however did not appreciate the customer service of the manager or department. A courtesy of a car wash or gas not being on 2 miles to empty when I picked the vehicle up would have been a way to help make the customer pleased with your work and desire to use you again for their vehicle needs current or future. I will not be coming back to this dealership More

I visited for my first comp oil change. Appointment was for 7am, and I was back on the road shortly after 8. Will definitely return for future service. Appointment was for 7am, and I was back on the road shortly after 8. Will definitely return for future service. More

Our salesperson, Lyndsay Mitchell, provided professional advice and guidance throughout the entire car-buying process. She went above and beyond to help us find our perfect vehicle, a 2026 Santa Cruz Activi advice and guidance throughout the entire car-buying process. She went above and beyond to help us find our perfect vehicle, a 2026 Santa Cruz Activity. Robert from Finance worked diligently to secure us a great deal and answered all our questions without hesitation. We highly recommend the entire team and dealership to anyone seeking a positive car-buying experience. More

Friendly staff, good service and was completed quickly. Was contacted with a discount coupon and didn't have to mention it when I showed up, it was already applied. Waiting room is comfortable too Was contacted with a discount coupon and didn't have to mention it when I showed up, it was already applied. Waiting room is comfortable too More

Overall, I had a great experience with Red McCombs Hyundai Northwest. The process did take a little longer, but honestly they were very busy, which I think speaks volumes about the service they provid Hyundai Northwest. The process did take a little longer, but honestly they were very busy, which I think speaks volumes about the service they provide. Everyone was friendly, helpful, and made sure i was taken care of throughout the whole process. Great customer service and definitely worth the wait. I would recommend them! More