Red McCombs Hyundai Northwest

I’m please with the service at Red McCombs. I feel that I can trust that my vehicle will be in excellent condition when I drive out! I’ve always had my vehicles serviced at the dealership. I kn I feel that I can trust that my vehicle will be in excellent condition when I drive out! I’ve always had my vehicles serviced at the dealership. I know that they will take care of any repairs or maintenance in an exceptional manner! I’m glad I decided to get the car serviced at Red McCombs off I-10! As long as they continue to be reliable, they will continue to service my Hyundai Tucson 2024! More

Red McCombs Hyundai dealership is the best I have dealt with. I always get great service and they go out of their way to explain why a given service is needed on my vehicle. I have a 2013 Sonata and they k with. I always get great service and they go out of their way to explain why a given service is needed on my vehicle. I have a 2013 Sonata and they keep it in great operating condition. The service desk agents are friendly and easy to work with. More

This dealership is great to work with, received the best service on my 2013 Sonata. they explained in detail the needed work to be done and why it is needed. service on my 2013 Sonata. they explained in detail the needed work to be done and why it is needed. More

Poor customer service! ! No actual time estimate given bc of a required recall update but one was needed with my plans that day. When I asked for info, I got some help but i ! No actual time estimate given bc of a required recall update but one was needed with my plans that day. When I asked for info, I got some help but it was begrudgingly. No apologies, no extra efforts until I asked a second time. Horrible customer service!! More

Even with an appointment my husband was there for almost 8 hours. We were just over our 60,000 mile warranty. Still we were charged a $200 fee to go over the whole car for an inspection which didn’t count t 8 hours. We were just over our 60,000 mile warranty. Still we were charged a $200 fee to go over the whole car for an inspection which didn’t count towards any of the work. On top of already paying 1K and them already needing to go over multiple areas due to multiple recalls. The car is only 4 years old. Over $1200 even WITH a $100 coupon and that didn’t even include an oil change, tires, brakes, or any other “big” items. We won’t be going back to get anymore work done here due to typical price gauging and ridiculously long wait times. More

This dealership is by far the best dealership I’ve ever dealt with. From the moment I called to inquire about which vehicles y’all had on the lot three years ago, to the day, I made my appointment with Rau dealt with. From the moment I called to inquire about which vehicles y’all had on the lot three years ago, to the day, I made my appointment with Raul and purchased my vehicle and then over the last three years getting service on my vehicle from Bentley. It has been by far the best experience I’ve ever had. Everyone is always so kind and professional, and they always get me in and out of there very quickly. They take such good care of me and it makes me feel like this is a family more than just where I go get my car serviced. More

Excellent service, family friendly atmosphere, knowledgable staff, customer service their #1 priority, accommodating, exemplary, caring knowledgable staff, customer service their #1 priority, accommodating, exemplary, caring More

several of the service managers do not listen to the customer. they will, however, try to upsell you on anything. customer. they will, however, try to upsell you on anything. More

Had several good experiences with them in the past but the last couple of times they've had my car for a week gave it back not fixed, came back and they took another week to half fix it. Minor repairs tha the last couple of times they've had my car for a week gave it back not fixed, came back and they took another week to half fix it. Minor repairs that should have been done or if they were backed up I should e have been advised to wait to bring it in. Getting updates out of them is like pulling teeth now. Texted the service manager three times and got no reply. No idea what's going on over there. The ladies who answer the phone are great. More

We knew what we wanted to purchase and basic price point and was so pleased with the method of making appointment, working with Rene DeLaRosa, prompt attention, in and out with new car. and was so pleased with the method of making appointment, working with Rene DeLaRosa, prompt attention, in and out with new car. More