Red McCombs Hyundai Northwest

as always, my experience with the service department at red mccombs hyundai northwest was amazing. my service advisor was prompt on taking care of my vehicles needs and my service technician took exception red mccombs hyundai northwest was amazing. my service advisor was prompt on taking care of my vehicles needs and my service technician took exceptional care of my vehicle. More

Jay Hernandez was very helpful and pleasant and I would definitely recommend your dealership and service department to others. definitely recommend your dealership and service department to others. More

Had an appointment and it still take over 2 1/2 hours for oil change and tire rotation! oil change and tire rotation! More

Came in for a software update. Had an appointment. Took 3 hours. Walked out with a “complimentary inspection” and a $4000 bill. No thanks, all the stuff they mentioned cost me $200 Had an appointment. Took 3 hours. Walked out with a “complimentary inspection” and a $4000 bill. No thanks, all the stuff they mentioned cost me $200 in parts. More

Jay is our service advisor, he always gets the job done. Keep up the good work Jay!! Keep up the good work Jay!! More

Spot on evaluation and repair. Only delay was the parts they had to order. Perfect Only delay was the parts they had to order. Perfect More

eddie and the team did a wonderful job as always. there was a minor hiccup, but they went out of their way to make sure everything was corrected, with as little stress as possible on my behalf. thank there was a minor hiccup, but they went out of their way to make sure everything was corrected, with as little stress as possible on my behalf. thank you. keep up the great work!! More

The battery was replaced quickly. Service personnel were friendly, personable and knowledgeable. My wife was pleased with the service. Service personnel were friendly, personable and knowledgeable. My wife was pleased with the service. More

Outstanding customer service was provided by Eddie Soliz and Patrick Stevens. They were the most professional and courteous of any service departments we have dealt with for years! and Patrick Stevens. They were the most professional and courteous of any service departments we have dealt with for years! More

While the work done was good, the fee charged was unacceptable. The estimate given was for three hours work, the job took a little over an hour. When I questioned the charge, I was told "we use an in unacceptable. The estimate given was for three hours work, the job took a little over an hour. When I questioned the charge, I was told "we use an industry standard charge of three hours". This is not acceptable. Since 1604 was torn up, I found a repair shop that I've used the last couple of years. Now that I can get to Red McComb's Hyundai more easily, I was going to bring my car their again. While I have bought several cars at Red McComb starting in 2008, and have had virtually all my repair work done their, I will no longer be coming there. I requested an estimate from the repair shop I've used the last several years - it was substantially less than I was charged at Red McComb's Hyundai. While the service was acceptable, the charge was not. More