Red McCombs Hyundai Northwest

We own 9 Hyundais and one Genesis in our small Family- The sales department and service department work very well together to make our ownership a welcome experience- WE LOVE HYUNDAIS David/ Rose/ Elyse The sales department and service department work very well together to make our ownership a welcome experience- WE LOVE HYUNDAIS David/ Rose/ Elyse and Mireya More

It was a great experience! I will definitely be seeing the men and women at this dealership often. I will definitely be seeing the men and women at this dealership often. More

The staff is very courteous and want to assist you promptly with professionalism just need to check the work was completed throughly to insure customer satisfaction promptly with professionalism just need to check the work was completed throughly to insure customer satisfaction More

I purchased the 100,000 bumper to bumper warranty. I took my Hyundai in because the front headlight bulb keeps burning out. The dealership claimed it was my fault and would not cover the faulty conn I took my Hyundai in because the front headlight bulb keeps burning out. The dealership claimed it was my fault and would not cover the faulty connector wiring and tried to charge me $1600 for a whole new headlight. I took my car to Bob Mander automotive and they assured me that what was wrong with my headlight was not my fault, and the dealership's warranty should have covered it. Then they charged me $250 for a diagnostic fee. Seems outrageous to me. More

Everyone was pleasant. Jay was quite friendly. However, I did not quite understand why the oil wasn’t changed even though the Santa Fe told us it was due. Also have to co Jay was quite friendly. However, I did not quite understand why the oil wasn’t changed even though the Santa Fe told us it was due. Also have to come back for new recall fix. More

Worst dealership to deal with. Sold a car with a parasitic drain on it, that somehow was missed during the service inspection. Car was provided dirty both with dirt and with a half Sold a car with a parasitic drain on it, that somehow was missed during the service inspection. Car was provided dirty both with dirt and with a half-used water bottle in it, with a broken headunit. Took it back in for repairs, no communications between teams, overall system review showed that the windshield wipers were in great condition, even though one of them was missing and the rear one needs replacement. Care returned from service filthy. Would not ever recommend this dealership to anyone looking at Hyundai's. More

Expedient and friendly sales service, with the fastest in and out experience I've had in years. and out experience I've had in years. More

Car not drivable after 75k work done. Kept loosing power to get home eventually. They sent tow, found their issue next day. They provided me a loaner. Kept loosing power to get home eventually. They sent tow, found their issue next day. They provided me a loaner. More

I had to ask to get them to give me the credit for the Hyundai free services. I guess they would have been quite happy to charge this to me and then claim it themselves. They seem to have done a good job Hyundai free services. I guess they would have been quite happy to charge this to me and then claim it themselves. They seem to have done a good job on the actual service but they didn't reset the car to say service was no longer due. More

Its been a constant headache every time! From scheduling, to basic oil and tire rotation. We have went to the other red mccombs hyundai dealership locations as well. Absolutely zero customer From scheduling, to basic oil and tire rotation. We have went to the other red mccombs hyundai dealership locations as well. Absolutely zero customer service at each location. We paid extra for costco auto service/warranty at sale for 60 months 5k mile oil changes. Every time a service advisor would argue with us even with providing paperwork of the agreement for basic service. Oil and tire rotations shouldn't take 2-3hrs! On earlier morning scheduled appointments. We just got screwed and billed $138 for oil & tire rotation that took 2.5hrs! Service advisor claimed the paperwork for costco additional service agreement for oil and tire rotation is out of coverage. Clearly states 60 months of oil changes every 5k miles. Going put a hold on the charge as fraud at this point! More