Red McCombs Hyundai Northwest

Other dealerships have better signage. I came in the first entrance and saw the service bays so I assumed service office was that way. There were even parking spaces marked for service car I came in the first entrance and saw the service bays so I assumed service office was that way. There were even parking spaces marked for service cars. A quick sign showing that the service drop and office is on the far end of the showroom would be nice. Other than that, service was quick and easy. I thought I asked for an oil change and maybe we miscommunicated because it was not done. Oh well. More

Horrible Chris and Eddie were very unprofessional, and whoever worked on my vehicle made my oil leak worse. whoever worked on my vehicle made my oil leak worse. More

Eddie (advisor) has always been incredible! The shops communication and accessibility isn’t the best but we’ve been happy with the service overall. The shops communication and accessibility isn’t the best but we’ve been happy with the service overall. More

Jay our salesperson was very helpful and provided us with alot of information on vehicle which made it a little easier to choose. Lots of available vehicles to choose from alot of information on vehicle which made it a little easier to choose. Lots of available vehicles to choose from More

I gave significant feedback in the past about an experience I had and never even got an acknowledgement that it was received or anyone cared. It was bad enough that I said I would not return to th experience I had and never even got an acknowledgement that it was received or anyone cared. It was bad enough that I said I would not return to this dealership - but I had a coupon for an oil change and really needed one - so I went back. I have no real complaints about the oil change - except for the fact that the technician took off my reminder in the window for my tires (from a different company) and replaced it with the next oil change reminder. I complained about this very thing in the past and obviously nothing has changed. Just take a second to READ the sticker and see what it's a reminder for. Now I have to go back to the other company and ask for a replacement. You can do better. More

We’d asked to have my daughter’s car emissions tested at the time of servicing. The representative told us that her car didn’t need one until November even though her tags expire 033126. We live in Wylie a the time of servicing. The representative told us that her car didn’t need one until November even though her tags expire 033126. We live in Wylie and our daughter lives in San Antonio. I’d gone to get her tags based on what we were advised at the dealership to no avail. Now we’re having to ask strangers to help us get her car emissions tested and overnight her tags so that her car car will not be out of compliance. More

Everything was excellent from start to finish, the service was great and the whole experience exceeded my expectations. service was great and the whole experience exceeded my expectations. More

They are very friendly and listen to your concerns and when the service is complete they address the concerns you had. when the service is complete they address the concerns you had. More

The service wasn't quick, wasn't cheap, and sudden did not include extras like a car wash. It was confusing to find where to verify my car for service. It was my first time taking my car there after buyin not include extras like a car wash. It was confusing to find where to verify my car for service. It was my first time taking my car there after buying it new from another dealership. I'll likely return to service at principal hyundai if Boerne for my next service. More

Bentley is very helpful and attentive. . Answers any questions or concerns definitely recommend him for any service needs! . Answers any questions or concerns definitely recommend him for any service needs! More