Red McCombs Hyundai Northwest

Mainly brought my palisade due to dead battery and it was jump started by allstate folks at home. Also wanted to take care a 4 additional items recommended during the recent service but was not performed. Th jump started by allstate folks at home. Also wanted to take care a 4 additional items recommended during the recent service but was not performed. There were also a couple of recalls, so we requested them as well. My advisor was Gilbert. Evereything was taken care, but we did not have the vehical for 3 days (pick up was on 4th day since the drop off), so somewhat disappointed. We expected a faster service and better updates/communication. As per Gilbert the delay was due to the time it took to get permission to obtain parts in order to take care of the recalls. I told him that we could have brought the suv again when the parts were available, if we were told on time. We expect better communication and fater service next time. I told Tony from sales that we expect faster service if we need to consider buying another Hyundai in the near future, but I don't think he took it seriously. More

I had a positive experience with the dearship. Very professional, knowledgeable, ready to help and work with me on my requirements starting from choosing the vehicle to financing. Very professional, knowledgeable, ready to help and work with me on my requirements starting from choosing the vehicle to financing. More

Excellent service at Red McCombs! The entire experience was smooth, professional, and pleasant. The staff was friendly, attentive, and made sure everything was taken care of efficient The entire experience was smooth, professional, and pleasant. The staff was friendly, attentive, and made sure everything was taken care of efficiently. I truly appreciate the outstanding customer service. Thank you for a great experience! More

Had expected a long wait but they had me in and out on the same day! Shuttle service was excellent! the same day! Shuttle service was excellent! More

The worst’s service department , I had visited as a Hyundai Owner, the lack of customer service is depressing . I will not return for any other service that my Hyundai vehicle ever need. Hyundai Owner, the lack of customer service is depressing . I will not return for any other service that my Hyundai vehicle ever need. More

Two days after the scheduled inspection, the car broke down and had to be towed. down and had to be towed. More

We have had a positive experience with this dealership from Day 1 through any routine maintenance visits. Highly recommend this dealership! from Day 1 through any routine maintenance visits. Highly recommend this dealership! More

Took 6 days for something that should have been done in 1 day. Did not give loaner car either! day. Did not give loaner car either! More

Working with Gonzo was a pleasure. He is a truly good person, incredibly helpful, and provided excellent customer service throughout the process. However, my car started having trouble He is a truly good person, incredibly helpful, and provided excellent customer service throughout the process. However, my car started having trouble after the repair was completed. I appreciate Gonzo's efforts, but I was a little bit disappointed when one of the hoses disconnected while I was driving. More

It was excellent service. My flat tire was repaired promptly, even without a scheduled appointment. Thank you! My flat tire was repaired promptly, even without a scheduled appointment. Thank you! More