Red McCombs Hyundai Northwest

your team was fast and accurate, my vehicle was completed in a timely manner. keep up the amazing work in a timely manner. keep up the amazing work More

8 HOURS! !! For a simple trade was ridiculous. Gained a star for courtesy of staff but overall experience rates “never again!” Hidden fees built into deal work !! For a simple trade was ridiculous. Gained a star for courtesy of staff but overall experience rates “never again!” Hidden fees built into deal worksheet and then the finance guy tried to work me over on his numbers. They delay you and try to wear you down so they can frustrate the customer into just signing whatever they push at you by the end of the transaction. Buyer beware! Pack a lunch! Bring your A-game or just go somewhere else. More

person lied. car i was buying had water in one of the lights told as we were looking at it it needs to be fixed. never heard from him . went to get plates told hi car i was buying had water in one of the lights told as we were looking at it it needs to be fixed. never heard from him . went to get plates told him again, never heard from him. i called to ask for a supervisor was told he was not aware of the light. finally i had to take the car in and they told me they would wash it for me upon picking it up. i left with the dirtiest car. I was very disappointed with the communication and actual customer concern he had for me. i will not go back to that particular dealership. More

The waiting area is excellent, comfortable, and the snacks and drinks are nice. The wait time needs improvement. I was one of the first customers to arrive and my vehicle only needed an alignment and o snacks and drinks are nice. The wait time needs improvement. I was one of the first customers to arrive and my vehicle only needed an alignment and oil change. Almost three hours for the service is excessive in my opinion. They also forgot to reset the service alert on my vehicle dashboard. More

After telling the salesperson exactly what I was looking for a 2024 with AWD in order to make use of the special financing being offered, I was brought a 2025 with no AWD and assured that they would be able for a 2024 with AWD in order to make use of the special financing being offered, I was brought a 2025 with no AWD and assured that they would be able to match the financing I was looking for. The salesperson was not particularly attentive. We told him that a part of the car appeared broken, and he showed very little concern. He repeatedly left my wife and I alone with the vehicle for stretches of upwards of 15 minutes. I made it clear that because I had my children with me, I could not spend a long time at the dealership, but he continued to employ the tactic of making us wait. We ended up staying at the dealership for over 3 hours and didn't even buy a car. When we got to financing, the mileage in the paperwork was wrong and they wouldn't let me see the vehicle to confirm the mileage and VIN, which made us very uncomfortable. Once we were in financing, we were told that the special financing didn't apply to what we were looking at and they wouldn't be able to match the rate we had come in for. Again, after having been there for hours, they continued to play the game of going back and forth with their manager despite being told exactly what monthly payment we were comfortable with and refused to show us a price breakdown until we signed, so we ended up walking away. The only redeeming quality is that several of the other salespeople we interacted with were very friendly and attentive, even going so far as to setting up our toddler in a vehicle in the showroom to keep them entertained after we had been waiting for so long. Overall, the people we worked with used tactics that wasted our time and made us pretty uncomfortable, so be on your toes if you choose to use this dealership. More

The staff was friendly and the facility was clean, had no problem finding what I wanted. problem finding what I wanted. More

Our dealer was amazing and helpful when it came to translating to spanish for my wife. translating to spanish for my wife. More

The staff was very professional and they took good care of me. Oscar and Rene was awesome to work with of me. Oscar and Rene was awesome to work with More

I took my car here because the engine was full of gunk, I couldn’t prove I did enough oil changes so the recommendation was to spend thousands of dollars to change the engine. I took the car to another locat couldn’t prove I did enough oil changes so the recommendation was to spend thousands of dollars to change the engine. I took the car to another location, they did a $155 oil change and the car is running like there was never a problem. People don’t trust dealerships and this a perfect example of why. I can’t believe no one even thought to just take the gunk out. The representatives I talked to were polite. More

Eddie was terrific! He took care of my and my car and cared that I was satisfied. Thank you. He took care of my and my car and cared that I was satisfied. Thank you. More