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Red McCombs Hyundai Northwest
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The salesperson dyllan is a great guy he is very patient and professional he doesn't pressure you on anything. Also Ana was nice and helpful. The only reason I give them a 3 star is because of the finance g and professional he doesn't pressure you on anything. Also Ana was nice and helpful. The only reason I give them a 3 star is because of the finance guy name Oscar,, at first he is nice and friendly until you reject his warranty bundles that he tries to sell you then he becomes rude and makes you feel uncomfortable. More
They had a great deal on a vehicle and made it a seamless process purchasing process purchasing More
Good people Polite, well informed and not pushy. Always ready to answer your questions. Had a previous bad experience with another dealership giving evasive answers. Kudos to raul !!! Always ready to answer your questions. Had a previous bad experience with another dealership giving evasive answers. Kudos to raul !!! More
Raul did great! So far so good on the car we purchased. My family and I love it. So far so good on the car we purchased. My family and I love it. More
The dealership was very clean, and made me feel very comfortable to be there. I loved that there were snacks we could choose from. I would highly recommend to all my friends and family. comfortable to be there. I loved that there were snacks we could choose from. I would highly recommend to all my friends and family. More
The dealer had my car for over 3 weeks to make a simple fix. I liked the people I dealt with--it wasn't their fault. But it took you way too long to fix the car. I hope to never have to deal with you again fix. I liked the people I dealt with--it wasn't their fault. But it took you way too long to fix the car. I hope to never have to deal with you again (I had to deal with you this time because of a service recall that only this dealer could do). More
When I purchased my Hyundai Kona I was told I can purchase the certified warranty . When I took the Kona to get the warranty I was told the mileage was past the verified warranty expiration. That u purchase the certified warranty . When I took the Kona to get the warranty I was told the mileage was past the verified warranty expiration. That upset me. Then I was told I can get a lesser warranty for the same price. My husband came in and told the manager that if we do not get a warranty the same or better then we will return the Kona. After all the negotiations and several days we were able to get a better warranty. More
Every time when take my car for Service or to find out what’s wrong or it needs to be fixed they tell me every time that they need to keep the car for 10 days without a loaner . So they keep the car with what’s wrong or it needs to be fixed they tell me every time that they need to keep the car for 10 days without a loaner . So they keep the car with them for no reason parked in their parking lot while I stay home without a car . And then after ten days we are still at their mercy not knowing how many more days we will be without a car. Because of this situation the relationship between customer and service department are not that good.. I am very very unhappy customer. I wanted to trade in my car but I am doubting that. I would really appreciate it if the situation gets fixed and there is better service and more loaners. I really really love my car I would like stay with this otherwise . More
Raul is fabulous. Informative, kind, honest but not pushy. Very happy with the service he provided. Thank you !! Also very happy with my purchase Informative, kind, honest but not pushy. Very happy with the service he provided. Thank you !! Also very happy with my purchase More