Red McCombs Hyundai Northwest

Large Scrape on Car Once Vechile Was Returned If I could rate this place a negative 1,000 stars than I would. Please DO NOT come here for any services, unless you are looking to pay for damages If I could rate this place a negative 1,000 stars than I would. Please DO NOT come here for any services, unless you are looking to pay for damages to your vehicle that you didn't make. I brought city, don't make the same mistake that I did. Just moved to the city and my husband and I were my vehicle to this location for services and ended up with a large scrape on the side of my car when it was returned to me. When I inquired about the scrape on the back of my vehicle with the manager and technician I was basically told that I had to pay for the scrape to be fixed because it wasn't their responsibility, after my vehicle was left on their premises for two days and I spent well over $650 at this dealership for a diagnostic test, tires and an oil change. Yeah REALLY! I hesitated to take my car here because of the previous bad reviews and because the other dealerships in the city wasn't able to work on my car until two weeks later. So PLEASE pay attention to the bad reviews because they are true. I wish I listened to the other unsatisfied customers that took their vehicle to this awful place and just waited two weeks to get my car in with another dealership in the looking for a honest place to take my vehicle for services and ended up having a bad customer experience at this location. More

Very happy with Hyundai! After a poor experience at Superior Hyundai with their sales manager, I was more than happy with the team at Northwest Hyundai! Max is a wonderful and After a poor experience at Superior Hyundai with their sales manager, I was more than happy with the team at Northwest Hyundai! Max is a wonderful and very helpful salesman! The managers at Northwest were also very kind and helpful! More

Awesome! I will most certainly return to this dealership to continue buying my vehicles. It was a great experience, I have never bought from San Antonio, but I I will most certainly return to this dealership to continue buying my vehicles. It was a great experience, I have never bought from San Antonio, but I was more than happy with the service and price! More

Tim Adam Garcia and the manager Scott were vey knowledge about the cars we were looking at. They were both very courteous, professional and attentive. We Adam Garcia and the manager Scott were vey knowledge about the cars we were looking at. They were both very courteous, professional and attentive. We shopped around at different Hyundai dealerships in different town. It was their friendliness and willingness to work with us even though we live 3.5 hours away. We were so impressed that we decided to call again for a second G90. We will definitely come back to San Antonio to deal with both of them again on our next purchase or lease. More

Adam Garcia was very knowledgeable about vehicles we were looking at. He was very courteous, professional and attentive. He was so impressive that we ended up ge was very knowledgeable about vehicles we were looking at. He was very courteous, professional and attentive. He was so impressive that we ended up getting a second G90. More

Awesome Experience I visited the dealership once before purchasing the vehicle and was not pressured to make a purchase that day. Regardless of knowing that I was not bu I visited the dealership once before purchasing the vehicle and was not pressured to make a purchase that day. Regardless of knowing that I was not buying that day, the salesman stayed with me and my wife, answered every question, and made I feel comfortable despite the Texas summer heat. I loved every moment of my time at this dealership. More

Knowledgeable Salesperson The sales person was highly-knowledgeable about the vehicle line-up. Unfortunately, the pricing discussion took four hours. Much longer than expected The sales person was highly-knowledgeable about the vehicle line-up. Unfortunately, the pricing discussion took four hours. Much longer than expected even after the True Car price had been negotiated. The Finance department charged $500 more than the agreed upon out-the-door price, but refunded the additional charge within a few days. This last part is the only reason I will return to the dealership for a future purchase. They are obviously customer-oriented, and want long-time/lifetime customers. More

Great service ! This was hands down the best dealership I have ever done business with. I felt they did anything and everything possible to try and help us. This was hands down the best dealership I have ever done business with. I felt they did anything and everything possible to try and help us. More

Great carand Staff Very pleased with salesman and staff. Everyone was friendly and curtious. The sales specialist Adam Garcia went far and beyond to help make this sales Very pleased with salesman and staff. Everyone was friendly and curtious. The sales specialist Adam Garcia went far and beyond to help make this sales experience worth the buy of the car. Glad we stopped in after visiting svral other Dealership. Thank you More

Paul was very upfront and informative regarding the vehicle. He was a friendly person. The dealership was quick and purchase was on a timely manner. Th was very upfront and informative regarding the vehicle. He was a friendly person. The dealership was quick and purchase was on a timely manner. The financing department went well and the gentlemen answered questions asked. More