Raymond Kia

From the time I drove onto their parking lot to the time I drove away in my new Kia Sorento Hybrid SX, it was a pleasant experience. My sales person, Chris, had vast product knowledge and very customer focu I drove away in my new Kia Sorento Hybrid SX, it was a pleasant experience. My sales person, Chris, had vast product knowledge and very customer focused. He did not pressure me nor make any promises he couldn’t deliver on…the process exceeded my expectations. Lindsay in customer service was great as she jumped through hoops to set my appointment up with Chris. David Rich, the delivery manager, was very helpful and explained a few after market items very well. I highly recommend Raymond Kia for anyone interested in a new vehicle and expecting great customer service. More

This is the second time working with Chris, always a pleasure! Would definitely send people his way as well as work with him again! pleasure! Would definitely send people his way as well as work with him again! More

This dealership is awesome. From the service department with Alex made me feel like I was the only customer that he had. help explain everything to me got me over to the sales d From the service department with Alex made me feel like I was the only customer that he had. help explain everything to me got me over to the sales department where I was able to talk with Chris Kreft who helped me purchase a vehicle. he was very thorough explained everything to me and my wife, and showed us everything about the car, work with us and made us feel important and made us feel like there's no other dealership we would ever go to other than Raymond Kia. When we got to talk with David Rich the delivery manager he walked us through everything for the warranties the extended warranty which we got as well as the undercoating for the car the importance of it why it's so necessary and we got it also and we will be getting the other ones as my money permits us to get the painting coating the inside the frame of the car to protect us from rust. He walked through everything it was a real education for me and we made great choices because of that. It's the best customer service I've had in a very long time. More

My partner and I came in with a pretty good idea of what we wanted but this was my first time purchasing a new car and I was very nervous. Luckily for me the team at Raymond Kia made this an extremely easy we wanted but this was my first time purchasing a new car and I was very nervous. Luckily for me the team at Raymond Kia made this an extremely easy and even fun experience. Chris was very knowledgeable and helpful throughout the entire process and I could not have asked for a better salesperson to help us. He was able to tell me everything about the car and has made himself available if I still have any questions, which I found to be extremely kind. The pricing was very fair and I was able to get the exact car I wanted. I love my new Seltos and I'll definitely be going back to Raymond Kia for any future car purchases. More

Raymond Chevrolet was a great pleasure to work with. There was absolutely no pressure to buy. The pricing was fair. Even Mr. Rich was fantastic going over the option protection packages. There was absolutely no pressure to buy. The pricing was fair. Even Mr. Rich was fantastic going over the option protection packages. More

Excellent service & sales. From the time I entered the dealership to the time I drove off in my new Sorento Hybrid, it was a pleasant experience. Lindsey, the customer service From the time I entered the dealership to the time I drove off in my new Sorento Hybrid, it was a pleasant experience. Lindsey, the customer service rep was very helpful in setting up my appointment. She was also very nice to work with. David Rich, the delivery manager, was very knowledgeable and customer focused. I highly recommend this dealership. More

Scott was very helpful and knowledgeable about the vehicle we purchased. Both Frank and the two Davids were also very good at their jobs. vehicle we purchased. Both Frank and the two Davids were also very good at their jobs. More

It was a pleasure doing business with them the process was a little lengthy but Scott help through it all in the end it was worth the time was a little lengthy but Scott help through it all in the end it was worth the time More

Scott was very helpful and was able to find exactly what we were looking for, would recommend him for anyone looking! we were looking for, would recommend him for anyone looking! More

I bought a new kia soul from Gary Lang Kia which is now Castle. Since 30,000 miles my engine was burning oil and I had to add 2-3 quarts before my next oil change and dealt with this since at least 2021. Castle. Since 30,000 miles my engine was burning oil and I had to add 2-3 quarts before my next oil change and dealt with this since at least 2021. Fast forward and I blew through 2 catalytic converters in 2023 due to oil burning problem. First one they replaced but second one failed because they never fixed original engine problem. Second one they were charging me 5400.00 to basically band-aid the problem so I left their lot furious. Came here to Antioch and these guys were stellar!!! I finally got a new engine (because they were willing to do paper-work and help me). I will never go back to castle kia and I will make the longer trek to come to Antioch. Thank you Alex, Marty , and everyone there!! They gave me a loaner car and were so helpful and professional. More