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Ray Chevrolet

Fox Lake, IL

4.7
4,486 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,486 reviews

November 06, 2021

Very Nice staff, Also Very patient, and for sure they’ve got very good customer service More

by alcaide_lissette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruperto Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Ray Chevrolet responded

Thank you so much for your positive review! We appreciate your business and are pleased that Ruperto could be of valuable assistance to you throughout your visit! It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that he or the team may help you with!

November 03, 2021

Gabe crump, was hands down one of the best salesman I have ever worked with. More

by Maculan5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Ray Chevrolet responded

Thank you for leaving Gabe this 5-star review! We are so glad that he could be of assistance to you and provide you with the exceptional service that you so much deserve. We wish you the warmest congratulations on your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Gabe or the team may help you with!

November 03, 2021

Worst truck buying experience period. Purchased a high dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised More

by robtalski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Borke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Ray Chevrolet responded

Rob, This is certainly not the type of feedback we enjoy hearing from our guests, and I apologize for the frustration and inconvenience caused by your visit. I would appreciate the opportunity to speak with you personally to discuss your experience further. Please contact me at ahernandez@raychevrolet.com, at your earliest convenience. Your satisfaction is important to us, and I hope that we can make things right. Best regards, Arnold Hernandez - Customer Relations Manager

Nov 03, 2021 -

robtalski responded

I gave several personnel at your dealership ample opportunities to be honest and forthright, the calls, emails & time out of my day just to clarify a simple question or get answers was ridiculous. Now you want me to reach out to you? Go about your day, I happily purchased a new truck at a much more reputable dealer.

November 02, 2021

Great person to work with, service was excellent !!! Everyone was so nice here, thanks again guys More

by Dave.schaefer73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ray Chevrolet responded

Dave, Thank you so much for your 5-star review! We are so appreciative of the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Wishing you the warmest congratulations on your new vehicle and the safest of travels until we meet again!

November 01, 2021

Robert Wilson was a pleasure to work with! Very knowledgeable and easy going. I highly recommend that you go see him if you're looking for a vehicle. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ray Chevrolet responded

Joe, Thank you for leaving Robert this 5-star review and recommendation! We are pleased to hear that he was so helpful and informative throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

October 31, 2021

This is my second vehicle bought from here and always the customer service is top notch! Came in looking at one vehicle and they offered one that just got traded in as I was leaving the parking lot!! And it More

by longhauler89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ray Chevrolet responded

Congratulations on your new vehicle! We are so appreciative of your repeat business, and we are thrilled that we could get you into the perfect vehicle! We thank you for taking the time to leave us this excellent review, and we will be awaiting the opportunity to work with you again!

October 30, 2021

Very pleasant and not pushy, George zakrzewski was amazing, felt more like a friend helping me out than a car salesman. More

by Thebretmichaelsguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zakrzewski
Nov 02, 2021 -

Ray Chevrolet responded

Thank you for leaving George this 5-star review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

October 30, 2021

I was looking for some info about trucks and Tim Roberts was very helpful with providing me all the info I was looking for over the phone. When im ready ill make sure to stop in and finish things up with Ti More

by LT Giles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ray Chevrolet responded

Thank you so much for your 5-star review! We are so glad that Tim could be of such great assistance to you! He will be delighted to know how greatly you valued his efforts, and we will be awaiting the opportunity to work with you again. Please don't hesitate to give us a call if you ever have any further questions or concerns!

October 30, 2021

Got my dream truck at the right . No pressure or blabby sales pitch. Ed did a great job just providing me options and showing the truck in stock with the options I was thinking on. Highly Recommend! More

by dgoods813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ray Chevrolet responded

Congratulations on your new vehicle! We are thrilled that we had the chance to assist you with this special purchase and ultimately get you into the vehicle of your dreams. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

October 30, 2021

Tim Roberts is the best!!! Whenever I need answers about a future purchase he’s always there to help. Thanks Tim, that’s what business is about!! More

by Dk121413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ray Chevrolet responded

Thank you for leaving Tim this excellent review! He certainly is a wonderful asset to our team, and we are overjoyed that he could consistently be of assistance to you. We wish you the safest of travels. Please do not hesitate to let us know how he and the team may serve you again!

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