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Ray Chevrolet

Fox Lake, IL

4.6
4,482 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,482 reviews

November 11, 2022

Kyle is helpful and respectful. I like working with him. He explains everything to me. More

by dchristensen6019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Ray Chevrolet responded

We're so glad he explains everything to you and makes your service visits accommodating and convenient. That's what we love to hear. Thank you so much for stopping by to share positive feedback on Kyle and our service department. If Kyle and the team may ever assist you again, please feel free to reach out at any time. Thanks for choosing Ray Chevrolet!

November 11, 2022

Ray chevrolet in Fox lake has the best service anywhere. My Girlfriend lives in Chicago and will only let Kyle and the Ray team service her Suburban. I've been going there since I bought my 2002 Corvette th More

by Brian D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Ray Chevrolet responded

Brian, we sincerely appreciate having the loyalty of you and your girlfriend and thank you for sharing your 5-star review of Kyle! Kyle is a great person to work with and we're glad you agree. Please reach out to us if there is ever anything we can assist you with. Thank you for choosing Ray Chevrolet!

November 09, 2022

I brought my car in for an oil change. The tech found a small radiator leak. Great catch. The only issue is that it took much longer than was was quoted. More

by Drellis1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 09, 2022 -

Ray Chevrolet responded

Thanks so much for sharing your experience with us! We're grateful our service department found and repaired a critical item during your vehicle's oil change but we apologize the service time went longer than expected. We hope to make your next visit just as thorough but even more convenient. Thank you for choosing Ray Chevrolet!

November 09, 2022

Very honest, cares about their customers' vehicles, clean and nice place to visit. No sales people hounding you when you are there for service. More

by BARBARA_HEISCHBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in Service
Nov 10, 2022 -

Ray Chevrolet responded

Hi, Barbara! Thanks so much for the 5-star review! It's super important to us that our guests and their vehicles are treated to a pleasant, professional service visit, so we're happy that was the case for you and your Buick. We hope to make your next appointment just as superb. Thanks for choosing Ray Chevrolet!

November 09, 2022

Stress free, great experience, outstanding customer service, professional, friendly, straight forward, honest, exceeded expectations, kind More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Ray Chevrolet responded

Emily, thank you for stopping by to let us know Hugo and George provided you with an outstanding dealership visit! It's super important to us that our guests are treated to a pleasant, stress-free buying experience, so we're thrilled Hugo and George delivered nothing less. The entire team wishes you all the joy and satisfaction of getting to know your new Chevy and we hope you won't hesitate to give us a call if there should be anything else we can ever help you with. Thank you for choosing Ray Chevrolet!

November 09, 2022

I recommend this dealership! ! Honest transparent pricing, no market adjustments. Salesman was the best!!! Helped with everything we needed to make a deal that worked for us and More

by Tim Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Ray Chevrolet responded

It is our pleasure to make sure you get exactly what you want! Thank you so much for the 5-star review and the picture to go with it! We're thrilled for you and your beautiful new truck and we hope you enjoy every minute of driving it. If Ray Chevrolet may ever be of service to you, we hope you won't hesitate to give us a call. Until we meet again, drive safe and have fun!

November 06, 2022

I am extremely pleased with all the help I received from Alex on the phone leading up to my purchase as well as day I picked up new vehicle. He answered all my questions with patience and professionalism. More

by JSTPIER1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Ray Chevrolet responded

That's fantastic news! Thank you for letting us know what an exceptional experience you had with Alex guiding the way. We sincerely appreciate the kind words and your continued loyalty. Alex certainly is a consummate advocate for his clients and we're delighted he provided you with attentive support from start to finish. Congratulations on the new Chevy! We hope you enjoy many years of driving satisfaction and pleasant journeys. Until our paths cross again, drive safe and have fun!

November 04, 2022

Purchasing my truck was great . .. The after service has been less than favorable. I dropped it off at the appointment time they set and the service was suppose to take appox 2 hour More

by PAMELADRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnold Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Ray Chevrolet responded

We are certainly sorry this experience failed to live up to your expectations but we appreciate the feedback, nonetheless. In order for us to be empowered to better serve you, we will need to verify some details of your concerns. Please contact George Gigovski, our General Manager, at 847-587-3300, at your convenience. We would like to do all we can to make sure we find a resolution to the inconveniences you have experienced. Thank you for your time.

November 03, 2022

Very professional, friendly, and answered any questions we had. They have never tried to add extra work that didn't need to be done. Very Honest!! More

by COMSTOCKD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Ray Chevrolet responded

We're delighted your service visit was an exceptional one! Thank you for giving us the opportunity to keep your Chevy in top condition while providing you with friendly, informative service. Please come back and see us again at Ray Chevrolet!

Nov 12, 2022 -

COMSTOCKD2 responded

Had or Chevy Trax in the service center for about a week. We were kept informed and an estimate of when we would receive our Trax Back. TJ our service Representative was amazing. He went above and beyond to keep us informed, if parts needed to be ordered, if they needed to keep our Trax longer than was expected. Just a great person to work with. I recommend TJ Burke to anyone that needs their vehicle serviced. The rest of the team at Ray Chevrolet in Fox Lake are all amazing. Thank You Tj and the rest of the service team. It's nice to work with honest caring people!

November 02, 2022

Had an excellent experience buying my wife’s Chevy Bolt EUV with Paul. He was knowledgeable, friendly, and easy to do business with. Would recommend him to all my friends and family for their next vehicl More

by Lakegenevamail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Ray Chevrolet responded

Thanks so much for your positive feedback and congratulations to your wife on her new Chevy Bolt! We are absolutely delighted to hear about the exceptional experience you had with Paul guiding the way. The whole team wants to wish you and your wife many years of pleasant journeys and happy adventures in your new Electric Utility Vehicle from Ray Chevrolet. If we may ever answer any questions for you, please don't hesitate to give us a call. Until we see you again, drive safe and have fun!

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