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Ray Chevrolet

Fox Lake, IL

4.6
4,482 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,482 reviews

January 30, 2023

Ray Chevrolet has a culture of customer service. And it is clear that the customers' experience matters. More

by RCustomer1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Ray Chevrolet responded

100%! Thank you for taking the time to recognize our service team's talents with the honor of your 5-star review. Nothing means more to us than your absolute satisfaction with our work. We hope to emulate this positive experience at your next appointment. See you then!

January 28, 2023

Paul did an outstanding job getting me into the truck of my dreams for the price I wanted More

by Rockyhendrickson25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Ray Chevrolet responded

Rocky, thanks so much for your thoughtful review! We're thrilled to know how much you enjoyed working with Paul to get the truck of your dreams at a great price. The entire Ray Chevrolet team wants to congratulate you and wish you safe, joyous, and pleasant travels, until we see you again!

January 25, 2023

Everything's is always great. I appreciate everything that your service department does. Thank you More

by Cne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Ray Chevrolet responded

We're so glad to hear that! Thank you for letting us know about the fantastic service you always receive from our service team. We hope to continue serving your automotive needs for years to come. Thank you for choosing Ray Chevrolet!

January 25, 2023

Ray Chevrolet has been great every time I needed to get service on one of my vehicles or even purchasing new ones. Very polite and professional. More

by plmbrbutt80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Dembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Ray Chevrolet responded

Hey, Plmbrbutt80! Thank you for honoring us with your 5-star review. We sincerely appreciate your continued business and your positive feedback serves to encourage our whole team at Ray Chevrolet. Please call us when we may help you again. We look forward to it!

January 25, 2023

I have never had a bad experience at Ray Chevrolet with the service department. T.J. Burke is the service advisor I always work with and he is outstanding in customer service. He explained everything to More

by COOPTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Ray Chevrolet responded

Thank you for the awesome review, Cooptina! We're so happy to hear how pleased you've always been with TJ's efforts to make your service visits informative and pleasant. Nothing means more to us than that! We look forward to making your next appointment just as superb.

January 25, 2023

TJ was as helpful and pleasant as could be. It was productive having the opportunity to talk with a very knowledgeable person. More

by BPAK98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Ray Chevrolet responded

Thank you for saying so, BPAK98! It's really important to us that you get all the insight and information you need to make informed decisions about your vehicle's care. We're delighted TJ made this visit so valuable and accommodating. We hope to emulate this positive experience at your next appointment. See you then!

January 21, 2023

They were a pleasure to work with and they offered the best price around with no pressure. More

by grt21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Ray Chevrolet responded

Awesome! Thanks so much for letting us know how happy you were with your dealership experience. We are so happy it was painless and pleasant. Congrats on your new Chevy! Best wishes on all of your upcoming travels from all of us here at Ray Chevrolet!

January 20, 2023

They are always friendly, and honest. They really care about the customers and make you feel like you matter. More

by barb7210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Ray Chevrolet responded

Thank you, Barb! We sincerely appreciate your business and your confidence in our service team. Please give us a call the next time you have any automotive needs or questions. It is always our pleasure to assist you.

January 17, 2023

I was in and out in less than 2 hours for oil change and tire rotation. This was on a busy Saturday. Service advisor Chris kept me updated on the status More

by Jeanette.hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Ray Chevrolet responded

Hi, Jeanette! Thank you for sharing positive feedback with us on your service visit with Chris. We're happy to have made your experience thorough and convenient, especially on a Saturday. Chris will certainly appreciate your kind words. Looking forward to making your next appointment just as great!

January 15, 2023

They always find a way to get the job done correctly and in a timely manner. When the job took longer than expected, they even got me a loaner car. More

by JoAnna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Ray Chevrolet responded

JoAnna, thanks so much for stopping by to give our service team your thoughtful review! It is our pleasure to work with you to keep your vehicle in top condition while providing convenient service visits. Thank you for choosing Ray Chevrolet for your automotive needs!

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