Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Chevrolet
Fox Lake, IL
4,482 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,482 reviews
June 09, 2023
Great service and communication all of the way through the process. The explanation of what was completed and the issue was great. the process. The explanation of what was completed and the issue was great. More
by kokeefe1
Verified CustomerEmployees Worked With
June 03, 2023
I was told my car would be covered by the warranty. Now they tell me only part of it will be covered. 11days later it sits in rays parking lot not worked on. My car is only 10 months old and has paint Now they tell me only part of it will be covered. 11days later it sits in rays parking lot not worked on. My car is only 10 months old and has paint chips all over it more than 20. I was told it was rock chips. More
by SKIDOO2018
Employees Worked With
June 01, 2023
The thermostat issue on my truck was taken care of fine. I also brought up that my truck has been exhibiting the hard shifting or "hard slam" feel that is an issue with the 8 speed transmission. I was tol I also brought up that my truck has been exhibiting the hard shifting or "hard slam" feel that is an issue with the 8 speed transmission. I was told it is normal, the engine needs to warm up. I have felt such hard slams that I have pulled over and gotten out of the truck to see if someone ran into me. More
by Musky101
Employees Worked With
June 01, 2023
Ray’s Chevrolet always gives great service. Kyle took time to explain I had points that I could use for the service that took care of everything I had done it was much appreciated Kyle took time to explain I had points that I could use for the service that took care of everything I had done it was much appreciated More
by dufour7
May 31, 2023
The service department at Ray has always been excellent. I tried giving a Chevy dealership close to home a try and they failed 3 times. I'm back to driving over 30 miles to Ray for service! I tried giving a Chevy dealership close to home a try and they failed 3 times. I'm back to driving over 30 miles to Ray for service! More
by beths17
May 26, 2023
Ray always provides the best and most professional service. The repairs are completed in a timely manner. Transportation is provided. service. The repairs are completed in a timely manner. Transportation is provided. More
by JOHNBART1955
May 26, 2023
Their service is great. Salesmen are great. Too bad cost of cars is not geat. will havve to wait. Salesmen are great. Too bad cost of cars is not geat. will havve to wait. More
by cjhasenjager
May 24, 2023
I am grateful and appreciate the high-quality service from the associates with Ray Chevrolet’s service department, such as Louie, the mechanic technicians and others who assisted me yesterday thank you! from the associates with Ray Chevrolet’s service department, such as Louie, the mechanic technicians and others who assisted me yesterday thank you! More
by AngelBaby
Employees Worked With
May 24, 2023
Chris service writer provides good customer service thorough great follow-up would highly recommend thank you thorough great follow-up would highly recommend thank you More
by rjpvette
Employees Worked With
May 23, 2023
Great service , Kyle the service manager was very helpful and kept me updated from beginning to end and kept me updated from beginning to end More
by bogey350
Employees Worked With
