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Ray Chevrolet

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.7
4,681 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,681 reviews

May 17, 2025

Louie is great! He knows my vehicle and what needs to be done and gets it done in a timely fashion. More

by 4bigbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Ray Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 15, 2025

I've been going to Ray Chevrolet for the past 5 years now and have always gotten great service. No complaints. More

by tebecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sandfox
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May 15, 2025 -

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 15, 2025

Everyone on the team were knowledgeable, pleasant and helpful. Paperwork not bad, time coordination worked. More

by Geodeguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Bill , finance Bob, Carrie
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May 15, 2025 -

Ray Chevrolet responded

Thank you so much for choosing Ray Chevrolet! Please let us know if we can be of any more assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 15, 2025

I worked with Kyle who listened carefully to what the issues were. He kept me informed during the whole process and ultimately fixed the problem! More

by Kinglogcabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Ray Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 15, 2025

There was really good customer service and they would always be available to answer any questions. More

by mtighe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruperto Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 14, 2025

Friendly,Welcoming,not pushy,fair value for traded vehicles, Follow up after purchase, good selection More

by Malek5506
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Gigovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
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May 14, 2025 -

Ray Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 12, 2025

Brought my truck in to get the tire inspected because they had installed them & one was loosing air pressure afterwards took it in and left with no fix on top of that mechanic did not bother to fill up a More

by Loui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Ray Chevrolet responded

Providing a positive experience is our top priority, Loui, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to our General Manager, George We apologize for your negative experience.

May 12, 2025

Transaction went smooth enough and the office and service department went out of their way to provide excellent service. Would do business with them again. More

by rhynem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kalish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 12, 2025

Fast, efficient, customer focused, and customer service driven. Highly recommend Ray Chevrolet Service and Sales Team! More

by WindyCityStriker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

May 10, 2025

Great service! Been a customer for 20 plus years. Still a customer even though I now live in Tennessee! More

by JaCHARTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Koebernick
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May 10, 2025 -

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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