Ray Catena Lexus of Freehold
Freehold, NJ
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1,125 Reviews of Ray Catena Lexus of Freehold
Mrs Jamie Carrigan I would highly recommend Dave! Not your typical car salesman, there should be a Dave Vosper at every dealership! I would never go to anyone else. If y I would highly recommend Dave! Not your typical car salesman, there should be a Dave Vosper at every dealership! I would never go to anyone else. If your looking for a lexus go see Dave! No games, no back & forth! I have a business of my own & recommend Dave Vosper at Ray catena to all of my customers. More
Ray Catena Experience The sales team is terrific at Ray Catena and I am generally not a huge fan of the whole car buying experience my self but after spending time with Ber The sales team is terrific at Ray Catena and I am generally not a huge fan of the whole car buying experience my self but after spending time with Bernard Trembley who was thorough and friendly the experience was the best one i have had. Bernanrd took the time to go over all the possible options of leasing and financing and let me make the decision on which option was better for me which was also much appreciated. He uses a no pressure technique and gave me different options to make the deal benefit both of us. After purchasing my second Lexus from Bernard I have to say that the service team is outstanding as well. Chris Gioffre and his team of service managers and technicians do everything possible to make the service appointment experience a smooth and painless one as well. They go above and beyond to maintain my RX450h and get me in and out in a timely manner. The customer waiting area is also comfortable and clean and you can always have a frech bagel and a cup of coffee while you wait. Thanks again to the whoel Ray Catena Team, Jae Wagner More
Nothing but the best Over the last 10 years (for my wife and myself) I have leased 8 Lexus vehicles from this dealer. All transactions were done with Bernard Tremblay. Over the last 10 years (for my wife and myself) I have leased 8 Lexus vehicles from this dealer. All transactions were done with Bernard Tremblay. Bernard is an astute professional who is a pleasure to deal with. Brief, factual and efficient is his only method of operation. Everyone else I have dealt with ( Phone, Service receptionist and car techs) were all top notch. Will happily get my next vehicles from Ray Catena Lexus of Freehold !! More
Great service again on my RX First let me say that I would be hard pressed to purchase any car other than a Lexus because of this outstanding customer service department.. Richard First let me say that I would be hard pressed to purchase any car other than a Lexus because of this outstanding customer service department.. Richard Verus was my service advisor today. He is professional, friendly, courteous and respectful, but more importantly very knowledgable in quite an array of subjects. From start to finish my car's problem was addressed and fixed in under an hour. Kudos to Richard, and the other advisors and all the fine mechanics at Ray Catena of Freehold. More
Outstanding service by Rich Venerus This dealership appreciates my business and strives to maintain a high standard of customer satisfaction. Rich Venerus has been at the forefront of th This dealership appreciates my business and strives to maintain a high standard of customer satisfaction. Rich Venerus has been at the forefront of that effort. I'd like to compliment Rich and the mechanics for the excellent service provided to me this week. I truly appreciate it. I have known and worked with Rich for over 20 years and have found him to be very knowledgeable and always extremely helpful. I am always impressed with his professional, courteous and friendly manner. His strong commitment to great customer service is to be commended. More
Gary Lach Gary was a pleasure to deal with. He knows the product, is professional in his approach and while he wants to make the deal, he does it a pleasant low Gary was a pleasure to deal with. He knows the product, is professional in his approach and while he wants to make the deal, he does it a pleasant low key manner. You walk out of the dealership with the feeling that the deal was fair. Gerri More
Lexus of Freehold I have bought/leased 4 cars from this dealership over the past 12 years. I have also referred 2 friends and a relative one of whom has purchased at le I have bought/leased 4 cars from this dealership over the past 12 years. I have also referred 2 friends and a relative one of whom has purchased at lest 3 cars. I have also been very pleased with the service and how when they promise you your car back at a certain time it is ready (always) More
Sales Experience My wife and I both currently own a Lexus that we purchased from Bernard Tremblay of Ray Catena Lexus. We have known Bernard for over 20 years and purc My wife and I both currently own a Lexus that we purchased from Bernard Tremblay of Ray Catena Lexus. We have known Bernard for over 20 years and purchased numerous vehicles from him during that time. We find him to be an individual of high moral and professional standards, besides having a good sense of humor, very patient and truly caring about his customers. Many dealerships and salespersons use the sales approach of “What can I do to get you to buy this vehicle today?” Bernard never has done this, he gives us all our options and always allows us as much time as we need to think about the purchase and what is best for us. In this day and age it is a pleasure to still find a salesperson who knows the product he is selling and cares about getting his clients the correct vehicle for their needs at the best financial package. Whenever we stop by the Freehold Ray Catena Lexus dealership, Bernard always greets us like family, wants to know how we are and what he can do for us. When it is time for us to get new vehicles again my wife and I will be back to see Bernard to help us find the right vehicle for us. More
Wonderful Experience I just love the experience dealing with Lexus and Bernard Tremblay. The ease of buying or leasing a car is beyond my expectations. I would not go an I just love the experience dealing with Lexus and Bernard Tremblay. The ease of buying or leasing a car is beyond my expectations. I would not go anywhere else. More
Knowledgeable staff Everyone I dealt with at this dealership was extra friendly, polite, and knowledgeable, they always make us feel comfortable and at ease, I dealt with Everyone I dealt with at this dealership was extra friendly, polite, and knowledgeable, they always make us feel comfortable and at ease, I dealt with other dealerships before I bought a car from Ray Catena, I would always buy or lease my car from them, all due to our salesperson Bernard! Dealing with him made buying or leasing a car something to look forward to, I very much appreciate their service Department, they make it so easy to keep up our cars maintenance, very nice waiting area, with computers to do your work if you need to, and some snacks and sandwiches to have if you need any, with a veraiety of drinks too. More