
Ray Catena Lexus of Freehold
Freehold, NJ
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1,126 Reviews of Ray Catena Lexus of Freehold
Had good time My salesman was the best at this dealer from what I saw. He didn't seem too pushy or cocky! He treated me like his own daughter! ?? He also helped me My salesman was the best at this dealer from what I saw. He didn't seem too pushy or cocky! He treated me like his own daughter! ?? He also helped me with anything we needed! By the way love the sandwiches took couple home! More
Continued Service The check engine light came on on my car and of course I was concerned that I had a major repair. I spoke with Eric, who has always been extremely he The check engine light came on on my car and of course I was concerned that I had a major repair. I spoke with Eric, who has always been extremely helpful, and brought the car in right away. Subsequently it was determined that an oil valve had corrected itself and at this time no repair was necessary. Since my car is now out of warranty, that was really good news. Eric built confidence with me that the dealership does the right service for the customer. Overall a good experience and I would recommend this service department. More
Hands down, go to Paul Vallejo you will not be disappointed! Paul Vallejo was the most friendly and sincere car salesman I ever bought a car through in the past 20 years. What surprised me, was he didn't push a Paul Vallejo was the most friendly and sincere car salesman I ever bought a car through in the past 20 years. What surprised me, was he didn't push anything onto me and only wanted to make sure I got what I needed and wanted. I'm a mortgage banker so financing is my specialty, I have to say Paul really understands the finance and lease programs available. He also knew everything in detail about the gs350 fsport I purchased. I didn't' tell him but I did extensive research on what the lease payments should be and he actually beat them all without me even mentioning another dealers price. Hands down, go to Paul Vallejo you will not be disappointed. More
Lexus Es300 I've had cars serviced for over 50 years and this is the best I have ever received.I never have to worry that something will go wrong immediately afte I've had cars serviced for over 50 years and this is the best I have ever received.I never have to worry that something will go wrong immediately after I have had my car serviced. My service consultant Eric Cohen is extremely professional, knowledgable and a pleasure to deal with, as well as the service manager Chris Gioffre. I couldn't ask for a better team. More
Service on 12/3/2014 Service rep was very helpful both on drop off and pick up. Loaner car worked perfect. Service was done in a fast and efficient manner. And the coffe Service rep was very helpful both on drop off and pick up. Loaner car worked perfect. Service was done in a fast and efficient manner. And the coffee was excellent too!!! More
They ALWAYS say yes; They NEVER say no. I've been buying and servicing my Lexus vehicles here for many years and I have had nothing but positive experiences. Today I had my wife's car servi I've been buying and servicing my Lexus vehicles here for many years and I have had nothing but positive experiences. Today I had my wife's car serviced and my Service Consultant Joseph Insinga could not have been more professional, courteous and accommodating. The loaner car was perfect, the service time was better than expected. While there, I spoke with my salesman Bernard Tremblay who always treats me like family. Everyone you come in contact at this dealership knows how to treat people. I cannot imagine buying a car anywhere else, nor will I ever have it serviced anywhere but at Ray Catena Lexus. They have really figured out how to treat a customer. More
Paul Vallejo is a master at his craft! I personally value people who really believe in customer service. Paul has a passion for satisfying his customers, paying attention to even the small I personally value people who really believe in customer service. Paul has a passion for satisfying his customers, paying attention to even the smallest detail. Paul approaches his position by being supportive. He proactively anticipated my concerns and provided information that he thought would be helpful as I transitioned into the Lexus family. I always felt I was in good hands with Paul. More
Best servicing I've ever experienced My best service experience ever! Eric Cohen is truly the best out there and gave me a wonderful experience. I will never go to anyone else! Team Eric My best service experience ever! Eric Cohen is truly the best out there and gave me a wonderful experience. I will never go to anyone else! Team Eric!! More
Bernard sets the standard for salespeople I have leased 7 Lexus vehicles, all ES models, from Ray Catena Lexus dealers over the past 20+ years. Specifically I have leased them from Bernard Tr I have leased 7 Lexus vehicles, all ES models, from Ray Catena Lexus dealers over the past 20+ years. Specifically I have leased them from Bernard Tremblay, the most professional, honest and caring salesperson I have ever encountered. Bernard listens to his customers, what they're looking for in a vehicle, how much they can afford to pay, and other requirements thatmay or may not have anything to do with selling a car. Over the years I have have come to know Bernard as well as most of my closest friends. Bernard has always been looking out for mt best interests over the years, informing me when it is advantageous for me to close my lease early without penalty so I can get the best deal possible on a new Lexus. In all the years I have dealt with Bernard I can't recall him ever saying no or that he couldn't do something for me. He goes out of his way to make sure his customers are 100% satisfied. I will continue to lease vehicles from Bernard until he retires, despite the fact that I have moved from NJ to MD. It is worth the 2+ hour drive to deal with Bernard. There is nobody better. More
Awesome Experience from the Beginning to the End and Beyond Our sales associate Paul Vallejo went above an beyond to make sure my husband and I was well informed about our purchase. Paul was accommodating, cou Our sales associate Paul Vallejo went above an beyond to make sure my husband and I was well informed about our purchase. Paul was accommodating, courteous, friendly, helpful to my husband who was on crutches at time and most of all he was professional!!! Paul thank you for giving us a stellar sales experience. Also, Joel Cohen was wonderful throughout this experience as well!! Mr. & Mrs. T. Childress More