Ray Catena Lexus of Freehold

This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this departmen Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years.... More

David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit. the service on my auto exactly as I requested. I will return to your dealership for my next visit. More

We purchased our first Lexus last Saturday ( 3/20/21) and we were fortunate to have Pierre Gonzales as our sales person.. Pierre is open, friendly, professional and patient. He knows his cars and was easy to we were fortunate to have Pierre Gonzales as our sales person.. Pierre is open, friendly, professional and patient. He knows his cars and was easy to speak to. If you are looking for a Lexus Pierre and Ray Catena Lexus of Freehold is the place to go. G More

Giuseppe is our favorite service consultant at Ray Catena Lexus. He is extremely cordial, trustworthy and makes everyone feel welcomed. We look forward to our visit because we know he will provide great ser Lexus. He is extremely cordial, trustworthy and makes everyone feel welcomed. We look forward to our visit because we know he will provide great service. More

Pierre Gonzalez is a wonderful Sales Consultant. He shows extreme professionalism, courtesy, respect, friendliness and knowledge. I am very happy with the service and I love my new Lexus. shows extreme professionalism, courtesy, respect, friendliness and knowledge. I am very happy with the service and I love my new Lexus. More

STAY AWAY!!! Just returned car after leasing two lexuses in row. After a few days I got a bill for $1200 for excessive wear. Car was in perfect condition when i returned it. with 39k miles instead of 45k th in row. After a few days I got a bill for $1200 for excessive wear. Car was in perfect condition when i returned it. with 39k miles instead of 45k that i payed for. I have been leasing cars for the past 20 years never ever seen anything like that!!! In competitive market like today to do something like that - is not smart! Lexus you got my 1200$ - YOU LOST ME AS A CUSTOMER! Dear customers: STAY AWAY FROM THIS DEALER AND THIS BRAND! More

I just moved here from Staten Island and went to Ray Catena Lexus for service for the first. I have to say it is by far the Best Service I have had with a car -Paul my service writer was a gentleman and Catena Lexus for service for the first. I have to say it is by far the Best Service I have had with a car -Paul my service writer was a gentleman and professional. I brought the car in for a recall and 10k service at 8am. I had the car back by Noon. With a full tank of gas, washed inside and out and recess courteous car. Oh - no issues with the service. I will most definitely lease my next car from Ray Catena. Thank you Rob More

My most recent visit was to get the apple car play update done on my 2018 NX300. When I arrived, Daniel had a loaner ready and waiting for me. He was quick to get the update done and was extremely pleasant t done on my 2018 NX300. When I arrived, Daniel had a loaner ready and waiting for me. He was quick to get the update done and was extremely pleasant to deal with throughout the entire process. I wholeheartedly recommend him when needing service. More

Jonathan was extremely helpful during the process, probably the most straightforward and easygoing salesperson I've worked with . He answered my questions promptly and was courteous as well. We have a probably the most straightforward and easygoing salesperson I've worked with . He answered my questions promptly and was courteous as well. We have a couple of Lexus dealers closer to us in the city as well, but I would still wholeheartedly make the drive down or call Jonathan in the future. More

This dealer needs to change the way they do business. They will take your trade in and mark up double what they will give you after you walk away. I traded a showroom condition Lexus SC430 that they told They will take your trade in and mark up double what they will give you after you walk away. I traded a showroom condition Lexus SC430 that they told me they couldn’t sell for months due to a mileage inconsistency MVC made when I moved to NJ from NY. Convinced me I would have a problem selling privately with this issue because of Covid19 and the MVC. Fast forward 4 days later it’s on their site for almost double what they gave me and sold it. I know car dealers are mostly a bunch of liars and cheats, but this is beyond making a few bucks. I don’t care if they gave me my next car for free!! This blatant attempt to literally steal the car from me by lying about selling it with the mileage issue shows what kind of dealer this really is. BUYER BEWARE of the wolf in sheep’s clothing!! More