Ray Catena Lexus of Freehold

guissepe was courteous, prompt and helpful. He and Dena(I am not sure if I spell her name correctly; she is the front person at the Service desk), are examples of how customer service should be... am not sure if I spell her name correctly; she is the front person at the Service desk), are examples of how customer service should be... More

Always accommodating and they make certain you are completely satisfied with the work that is done on your vehicle. completely satisfied with the work that is done on your vehicle. More

Doug and Gene are the dream team. Ive been leasing at this location for years. These are two wonderful managers that I have worked with over the years with. I never felt like we didnt get a good deal on this location for years. These are two wonderful managers that I have worked with over the years with. I never felt like we didnt get a good deal on our leases. They always worked with us. Doug was our salesperson for many years, even into his management position. Gene worked with us this last time and he made it work for us since my husband retired and we had to downsize. Kudos to these two/ thank you Joanne Iacone Catalano More

Went twice to this dealership to look at two different vehicles & my experience was awful. My first experience was the salesman and then the sales manager Paul who told me that the “numbers” just don’t ad vehicles & my experience was awful. My first experience was the salesman and then the sales manager Paul who told me that the “numbers” just don’t add up that they would not make any “profit” off that sale. My second experience was with John A. John agreed with me that the monthly payments that I was looking to get into were accurate. He was honest with me that I knew what I was looking to get into. Then proceeded to tell me that the company would not work with me to get my dream car with that reasonable monthly dues. Also, to find out that Lexus doesn’t do any law enforcement/first responders discounts only military discounts is very upsetting to hear. Most dealerships offer law enforcement discounts and it’s very disrespectful to hear that they don’t work with us. I didn’t want to have to write this review but I hope it does come across Lexus corporate or even the General Manager of Lexus. Lexus is just a luxury make of Toyota at the end of the day. This was written for others to know what kind of experience I had TWICE with this location and so that they don’t have to experience what I did. More

Ray Catena has an excellent service dept and makes buying a car from them an absolute pleasure. I would highly recommend them. Happy New Year to all!! a car from them an absolute pleasure. I would highly recommend them. Happy New Year to all!! More

WHAT CAN SAY AFTER I HAD A ALFA STELVIO WT THEM AND THEY WERE THE BEST, NOW HAVING A LEXUS THEY AR BETTER, THANKS GUYS, AND HAPPY HOLYDAY TO ALL WERE THE BEST, NOW HAVING A LEXUS THEY AR BETTER, THANKS GUYS, AND HAPPY HOLYDAY TO ALL More

Giuseppe always makes my experience beyond exceptional. His professionalism, respect, kindness is top notch and never steers me in the wrong direction. He always makes sure I only get work done that is ne His professionalism, respect, kindness is top notch and never steers me in the wrong direction. He always makes sure I only get work done that is needed. More

Nick Pepitone was helpful and professional! I took a loner. Great job altogether! Thank you! loner. Great job altogether! Thank you! More

I drive 33 miles to have my Lexus serviced. Their service is the best. Shout to Eric and Nick Pepitone. I am on my second Lexus 450 Hybrid. I am treated like royalty! is the best. Shout to Eric and Nick Pepitone. I am on my second Lexus 450 Hybrid. I am treated like royalty! More