Ray Catena Lexus of Freehold
Freehold, NJ
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1,125 Reviews of Ray Catena Lexus of Freehold
Excellent experience leasing my NX 300 w/Daniel Marinkovick! This was my first lease, I always purchase my cars & had a lot of questions. I totally lucked out that Daniel was my salesman! He answered every one o This was my first lease, I always purchase my cars & had a lot of questions. I totally lucked out that Daniel was my salesman! He answered every one of my questions with a smile & even drove with me to my home to show the car to my husband as I was deciding on colors & trim line! Now THAT is customer service. Would also like to thank manager Steve Stoop for his help & assistance on the number crunching. It is not a surprise that Ray Catena Lexus consistently gets top ratings for customer service. If you want an awesome experience please ask for Daniel & tell him Carrie Moyer sent you! He’s truly the BEST & cares about what is most important to his clients! More
Excellent easy and painless experience Our sale person was very knowledgeable, patient, listened to our need and his service was outstanding. I highly recommend to see him and Steve stoop. Our sale person was very knowledgeable, patient, listened to our need and his service was outstanding. I highly recommend to see him and Steve stoop.both worked tirelessly to get deal done. Quickest deal I ever done. Easy to communicate with Steve and sale person at ray catena More
Incredible experience Any business of Ray Is ran with appreciation and care towards the customer. And Ray Catena of Freehold is no expection great overall service and knowl Any business of Ray Is ran with appreciation and care towards the customer. And Ray Catena of Freehold is no expection great overall service and knowledge More
Outstanding Salesperson Our car buying experience could not have been any better! Bernard Tremblay was patient and listened to my needs. His customer service was outstanding Our car buying experience could not have been any better! Bernard Tremblay was patient and listened to my needs. His customer service was outstanding he was friendly and courteous and truly a gentleman. He made the experience seamless. Thank you Bernard taking such good care of me. And a special thanks to Kyle Sager for doing an excellent job in setting me up and teaching me all the features of my new Lexus. Very patient and polite young man. More
Excellent, easy and painless experience Overall, our experience was a very positive one. Our sales person Bernard, was very knowledgeable, patient and courteous with us. We test drove nu Overall, our experience was a very positive one. Our sales person Bernard, was very knowledgeable, patient and courteous with us. We test drove numerous SUVs and were not pressured in any way. Ultimately the product sold it self, but Bernard made it a easy and painless experience. Thank you Bernard, all Sales Representatives should be more like you. More
Fantastic Sales Representative I have known Bernard Tremblay for over 15 years and has been an absolutely genuine Sales Representative. He knows the Lexus brand extremely well and I have known Bernard Tremblay for over 15 years and has been an absolutely genuine Sales Representative. He knows the Lexus brand extremely well and will only recommend vehicles that are a match for the customer. Exceptional! More
Excellent service and experience! Gary was the best!! He was very helpful and responsive! Couldn't have asked for a better salesperson to help my mom with her lease. She loves the car Gary was the best!! He was very helpful and responsive! Couldn't have asked for a better salesperson to help my mom with her lease. She loves the car and would easily recommend Gary again! More
Best ever leasing experience! My sales consultant Eddie Adjmi was very professional, courteous and helpful in making my leasing experience easy. His is knowledgeable, patient and v My sales consultant Eddie Adjmi was very professional, courteous and helpful in making my leasing experience easy. His is knowledgeable, patient and very sensitive to the customer's needs. I highly recommend to see him when you're ready to buy or lease a Lexus. More
new car lease warm friendly dealership, salesman was knowledgeable, easy to work with, not pushy - we will use Bernard for all our purchases......we need five more warm friendly dealership, salesman was knowledgeable, easy to work with, not pushy - we will use Bernard for all our purchases......we need five more words..... More
excellent service and follow up I have been in the Lexus family for years. We came back to Ray Catena Freehold for the customer service experience and great upfront pricing. Steve St I have been in the Lexus family for years. We came back to Ray Catena Freehold for the customer service experience and great upfront pricing. Steve Stoop was exceptional to deal with and didn’t try and pressure me. He even let me walk away twice as my price I was looking for was not reachable. Steve and I followed up for the next two months through a friendly text or two and finally at the end of April we found a price that worked for both of us. I shopped around to several dealers and the customer experience I received From Steve and Jonathan Bivens were great and their price was much better than any of the other dealers upfront!! I would absolutely recommend Ray Catena Lexus of Freehold. I was very particular with what I was looking for in my lease and even after changing the model of the ES I wanted, Steve and his team stayed patient, friendly and professional. More