Ray Catena Jaguar of Edison
Edison, NJ
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Outstanding I was away on vacation I called nick gerletta from Bahamas He had my selection in stock He delivered the car to my son on his birthday This wi I was away on vacation I called nick gerletta from Bahamas He had my selection in stock He delivered the car to my son on his birthday This will be my 4 th purchase in 3 years Great job guys More
Seamless My wife and I had a seamless experience getting our new car at Ray Catena of Edison. The customer service provided by Mike Zaints was impeccable. He a My wife and I had a seamless experience getting our new car at Ray Catena of Edison. The customer service provided by Mike Zaints was impeccable. He attended to every detail with care and precision. My wife and I are excited about our new car but we are also even more excited about the new partnership we have acquired. Thank you Mike! You made us feel like VIPS from beginning to end. More
First Class Dealership I had just gotten approved on the new 2015 Lexus super-sport, beautiful car, was to pick up the car next day and finalize the deal at Lexus of Edison I had just gotten approved on the new 2015 Lexus super-sport, beautiful car, was to pick up the car next day and finalize the deal at Lexus of Edison, but I really wanted to look at the Jag, I remember last summer, was looking for something different, already owned a S550, so I stopped by Ray Catena Jaguar, and looked at the used Lot, liked a Marroon 5.0 XJ 2013, beautiful car, and was approached by Gene Bonnell gave me his card, Hi my name is Gene if you need any assistance please call me, I like that no sale's pressure and no bull shss, let me look around , like I said first class act..I said sure here's this car, how much, looked up it's been red tag $$$$,i replied well ahhh, uhmmm. Gene said Mr Jimenez I will get you the best deal, fill out paperwork, very late in the day, went home ,next day Gene called ,Mr Jimenez come pick up your car, wow ...first time ever things went so smooth, beautiful showroom, from the minute you walk in, you feel welcome and no run around, I went with my son Mike 12 yr old, he felt what I felt "important" , I went to the rest room when I came back, he was talking to The manager Craig, telling him baseball story's , my son wants to be baseball player...any way... I'm writing a book here... hey I am that pleased with this dealer ship... But to Finalize this .... Mister Ray Catena You have a first class business and first Class people working for you my congrats. if people only knew that you have all brands of cars no need to shop else where.... Mr Gene and Mr Craig thank you for your service and help,, PS I forgot all about the Lexus they are still calling me to go and pick up my LS 460 Best Regards Francisco Jimenez More
Frank is amazing! I was so pleasantly surprised at how easy Frank made the whole process. He took care of everything and all I had to do was show up to pick up my new I was so pleasantly surprised at how easy Frank made the whole process. He took care of everything and all I had to do was show up to pick up my new car. I love my new Range Rover! Everyone at the dealership was great to us and couldn't have been more welcoming. I told Frank what I wanted and the price I was willing to pay and he made it happen. He listened and he performed. More
Excellent service by Frank Nodarse at edison jagaur I know Frank Nodarse for almost 2 years now .He is by far the BEST car salesperson I had or will /can have period.From selection of car/options to wor I know Frank Nodarse for almost 2 years now .He is by far the BEST car salesperson I had or will /can have period.From selection of car/options to working out the best deal possible, nobody does it better than him . He is very honest, hardworking, trustworthy, straight forward and reliable are few ways of describing him .He won't push or recommend something that you don't need . He will alway works in your favour. From the day I purchased the vehicle until today any problems or issues I had he was just a phone call away . Does not matter if it's day or night even on weekends .He would go above and beyond to resolve your issue, he pretty much makes it like its his own issue( that's the level of customer service I am talking about ). This is where almost every single sales person fails as nobody cares after you bought a product, but Frank retains a customer for life.Honestly nobody does that these days. Even though I had few issues with jaguar, Frank is the ONLY reason I have no hesitation in buying another JAGUAR .As long as I buy through him I know I will be taken care .I would like to thank him from the bottom of my heart for his exceptional services . He is an asset to jaguar . More
A GREAT EXPERIENCE I called this dealership after seeing a car on cars.com; I was transferred to Alan Burnside. I had asked Alan about the car and his option of the cond I called this dealership after seeing a car on cars.com; I was transferred to Alan Burnside. I had asked Alan about the car and his option of the condition. After hear his comments I asked if I could put a deposit on the car. He told me that it would not be necessary that I was the first one to call and that he would hold it for me. I had the pleasure of meeting the most professional and honest sales person. More
Frank Nodarse & Ray Catena - Excellent in every way!!!! I recently leased a Jaguar XF from Ray Catena. From my first conversation with Frank, to driving away from the dealership with my new car...my experie I recently leased a Jaguar XF from Ray Catena. From my first conversation with Frank, to driving away from the dealership with my new car...my experience was outstanding! Frank is not only professional and extremely knowledgeable, but he is a super nice guy who did everything possible to ensure I was happy & comfortable with the lease and got everything I was looking for in the car. This is my first Jaguar and my 3rd car buying experience with the Ray Catena family...the customer service is second to none and I will never buy a car from anyone else. Thank you Frank for getting me in one of my dream cars!!! :) More
Michael Zaintz made my move to F type excellent experience Michael Zaintz was extremely friendly and professional. This was the best experience I've had at a dealership. Mike even sent pictures of the car Michael Zaintz was extremely friendly and professional. This was the best experience I've had at a dealership. Mike even sent pictures of the car i was interested in by the time i got home form the dealership. He communicated by email which was a huge plus. I traded in my XF and the process took less then a half hour when i arrived at dealership. Ray Catena has deliver for the third time. I can't express how happy I've ben with Mike, Jaguar and Ray Catena. More
Best experience ever getting into a new vehicle! I have leased many different higher end vehicles (Lexus, Mercedes, Lincoln, BMW) from different dealerships over the years but nothing comes close to I have leased many different higher end vehicles (Lexus, Mercedes, Lincoln, BMW) from different dealerships over the years but nothing comes close to my experience at Ray Catena Jaguar of Edison. First of all, Pat Tapke is one of the most personable and knowledgeable salespeople I've ever dealt with and the sales manager, Rich Majesky is an absolute gentleman and pleasure to meet. They made me and my teenage son feel so comfortable and their attention to detail and ability to connect with us was beyone reproach. When I expressed a potential concern about the XJ L fitting in my garage (since I have a lot of storage towards the rear of it), Pat grabbed a key from one of the new XJ Ls that was outside and we drove to my home more than 20 miles away just to see if it would fit (and thankfully it did). When Rich sensed that my son was getting bored he brought him around to look at some of the other cars and offered him food and drinks while I worked with Pat on the paperwork. During the negotiation of the final price, Pat was upfront, showing me all of the numbers on his computer and he explained the various rebates and incentives, along with the exact terms. I did my homework so knew what a fair price was and Pat worked with Rich to actually beat the price I had expected when I first went to see them. They never pressured me but, instead, impressed me with their patience and knowledge. In addition, the dealership itself is absolutely gorgeous, warm and inviting - a huge differnce from many of the other dealerships, including most if not all of the higher end dealerships I've been to. Ray Catena is heads and shoulders above the rest and I would highly recommend putting them at the top of your list for a fantastic car buying/leasing experience - and make sure you reach out to Pat Tapke and say Hi to Rich - they will make your experience the best it can be! More
MICHAEL ZAINTZ WITH EXCELLENT CUSTOMER SERVICE MY EXPERIENCE PURCHASING A JAGUAR FROM RAY CATENA WAS SECOND TO NONE.MY SALES REPRESENTATIVE MICHAEL ZAINTZ WAS EXTREMELY KNOWLEDGEABLE,RESPECTFUL OF MY EXPERIENCE PURCHASING A JAGUAR FROM RAY CATENA WAS SECOND TO NONE.MY SALES REPRESENTATIVE MICHAEL ZAINTZ WAS EXTREMELY KNOWLEDGEABLE,RESPECTFUL OF MY TIME,ANSWERED ALL MY QUESTIONS AND MADE THE EXPERIENCE A PLEASURE.I AM SURE THAT WHEN IT IS TIME TO REPLACE MY JAGUAR I WILL BE DEALING WITH MICHAEL AS WELL AS ANY OF MY FRIENDS WHO ARE IN THE MARKET FOR A JAGUAR OR LAND ROVER. MORE SALES PEOPLE SHOULD BE LIKE THIS ! More