Rapid Chevrolet Cadillac

Quick and Painless The Service Department at Rapid Chevrolet completed the scheduled service on my 2016 Colorado in short order with very prompt and courteous service. The Service Department at Rapid Chevrolet completed the scheduled service on my 2016 Colorado in short order with very prompt and courteous service. The Service Manager and technician were very forthright and friendly. More

Professionalism and Pride Levy showed professionalism by letting me know my vehicle can be service now without waiting. I seen a smile on his face that he took pride in what d Levy showed professionalism by letting me know my vehicle can be service now without waiting. I seen a smile on his face that he took pride in what does and he personally walked to the waiting area instead of calling me over the public address system. That told me a lot and it made me feel special. More

Service/oil change Very satisfied with the work performed. Service advisor provided me with information regarding the vehicle inspection and also the type of oil used. F Very satisfied with the work performed. Service advisor provided me with information regarding the vehicle inspection and also the type of oil used. Friendly and knowledgeable. More

Great Experience Every Time Over the past few years I have purchased five vehicles from Chuck and Rapid Chevrolet and it is always an easy no pressure process that keeps my busin Over the past few years I have purchased five vehicles from Chuck and Rapid Chevrolet and it is always an easy no pressure process that keeps my business. More

Very Satisfied Customer. Very nice showroom. Excellent customer service. We were very pleased with our purchase and everyone that had a hand in making it the best experience Very nice showroom. Excellent customer service. We were very pleased with our purchase and everyone that had a hand in making it the best experience possible. More

Excellent service. We have gotten three vehicles from them so far. We have never have had any trouble, so I guess that is why we always go back. We have gotten three vehicles from them so far. We have never have had any trouble, so I guess that is why we always go back. More

Worst and most expensive service I took my truck in to get a door handle replaced and four wheel drive to be looked at the guy quoted me 150 dollars plus or minus a few dollars those I took my truck in to get a door handle replaced and four wheel drive to be looked at the guy quoted me 150 dollars plus or minus a few dollars those were his exact words and said it oils be an hour job well 3 hours later and now I'm down 300 dollars!!! That place is a joke More

If lies generate sales, then why not? I was lied to, therefor if there were a 0 star rating I would give it. Don't get me wrong, my experience at Rapid Chevrolet was friendly and seemed pl I was lied to, therefor if there were a 0 star rating I would give it. Don't get me wrong, my experience at Rapid Chevrolet was friendly and seemed pleasant, but just wait. I bought a 2003 Chevrolet Duramax from these guys. This year motor has a known problem with the factory injectors so I asked the salesman Rico if the factory injectors had been replaced. To which he replied that he believed they were done. After, purchasing this vehicle from what seemed like a trust worthy fellow I soon realized that there was something wrong with the pickup. Turns out the factory injectors had never been replaced. Rico lied, and Rapid Chevy still wanted $4,800 to fix what is now my problem. The initial friendliness was a huge front. I understand a used vehicle is never going to be perfect. My problem is that a Rapid Chevrolet employee lied about a crutial component on a vehicle that I specifically asked about, and I bought the vehicle based upon what he told me. Then Rapid Chevrolet does nothing to stand behind or take responsibility for the misleading information or bold faced lie as I like to call it. I am basically told it is my problem now. What seemed like a pleasant first time dealership experience has turned into a financial disaster. With the bad injectors, this pickup isn't worth half of what I bought it for. Now I am stuck making payments on a vehicle that I have to leave parked in my driveway. Due to the almost $5,000 repair, I cannot afford to fix this pile that Rapid Chevrolet dumped on me. Rapid Chevrolet, beings a local dealership, I would think that you would stand behind the information given by your employees. You should have taken care of the injectors, because the price I paid was for a pickup in excellent running condition. However, that is not the case. This is why I would give you 0 stars if it were an option. I will also continue to share my story to any and everybody for years to come. I was lied to. What reputable business does such a thing? If you would take care of this problem and treated me as a valued customer, perhaps things would have been different. More

Bill Sumners - Great service experience I am from PA and was traveling to SD for a summer vacation this month. I got to Rapid City and my truck started making a bad noise on the right front I am from PA and was traveling to SD for a summer vacation this month. I got to Rapid City and my truck started making a bad noise on the right front wheel. I was 2,000 miles from home with no phone service ,and was sweating bullets wondering what I was going to do. Luckily I was near Rapid Chevrolet and pulled into the parking lot. It was almost closing time but Bill Sumners took the time to schedule me an appointment for first thing the next morning, and even gave me a ride to a local hotel. The wheel bearing was replaced first thing in the morning and I was on my way to a great vacation in the Black Hills and Badlands. Bill and Rapid Chevrolet were able to turn a horrible situation into a great vacation. Great experience with this dealership and service department.Thank you. More