Randy Wise Ford Inc.
Ortonville, MI
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Awesome experience! We started at Skalnek in Lake Orion and ended up here because of the HUGE difference in prices as well as customer service. We've been with them over We started at Skalnek in Lake Orion and ended up here because of the HUGE difference in prices as well as customer service. We've been with them over 2 years and I will not go anywhere else. Dave goes out of his way to listen to what your needs are and then he goes to work, for you. I've never felt like I wasn't getting the best possible deal and always leave happy. Thank you, Dave, and thank you Randy Wise dealership! More
My first Lease I drove home a 2017 Ford Escape today. John Durand took the time I needed to figure out if I should buy or lease, what model I would like, etc. I was I drove home a 2017 Ford Escape today. John Durand took the time I needed to figure out if I should buy or lease, what model I would like, etc. I wasn't sure if I was ready to trade in my vehicle, or whether I should try to sell it on my own. John Durand put together a 36 month lease for me, knowing that I was a single gal who needs a dependable car. He pointed out all the reasons why a Lease would be my best option. I felt that I was treated with the utmost consideration. I knew that he really cared about me, and my situation. I will absolutely recommend John Durand to everyone I know. He was professional and knowledgeable. He listened. and I felt that he had my best interest in mind as he put together the numbers. I am very, very pleased! After years and years of buying used vehicles, I'm very proud to be driving a brand new car...Thank you to John Durand. More
no hassle buying. John went out of his way to get vehicle I had shown interest in. was a smooth transition all the way. A no hassle sale. Good work. John went out of his way to get vehicle I had shown interest in. was a smooth transition all the way. A no hassle sale. Good work. More
John Durand John was the best sales person I have ever had the pleasure of doing business with. He treated me with respect. And got me a phenomenal deal. I will b John was the best sales person I have ever had the pleasure of doing business with. He treated me with respect. And got me a phenomenal deal. I will be back to visit John. More
Wonderful Experience Recently moved out to the country, and made a purchase from John Durand at Randy Wise Ford. This has been my best dealership experience in Michigan. S Recently moved out to the country, and made a purchase from John Durand at Randy Wise Ford. This has been my best dealership experience in Michigan. So glad I don't have to deal with the pushy people at the "city" dealerships any longer. The entire team at Randy Wise Ford is extremely helpful. John Durand is thoughtful, helpful, and has a genuine interest in getting customer's the best deal! John always follows through on his promises and even follows up to ensure the customer is completely satisfied. Definitely worth the trip to see John for a new vehicle. Had previous service and parts experiences at this dealership before my recent purchase. Martin Spees, the Sales Manager is very friendly and willing to go the extra mile. Paul DuCharme, the Service Manager, and Richard Mann, the Service Writer are great as well. All around great experience at Randy Wise Ford and would highly recommend the entire team to anyone. -Derek Lincoln More
Beyond my expectations John Durand and his team went above and beyond to get the deal done on my new Ford Fusion. The customer service and personal attention I received was John Durand and his team went above and beyond to get the deal done on my new Ford Fusion. The customer service and personal attention I received was outstanding. They made me feel like a customer and not just another "sale". If you're looking for a new or used vehicle, they are the ones to see! More
Above and beyond! John worked extremely hard finding exactly what I needed. I was received quickly on a Saturday afternoon. He kept in close contact with me as he work John worked extremely hard finding exactly what I needed. I was received quickly on a Saturday afternoon. He kept in close contact with me as he worked tirelessly to find the best fit. I will definitely recommend him to anyone looking to buy. More
Wonderful customer service Called in for some information and Paul went above and beyond to get it for me. I am not quite in the market but when I am there is no doubt who I wil Called in for some information and Paul went above and beyond to get it for me. I am not quite in the market but when I am there is no doubt who I will be going to see. Paul O'Keeffe!! More
Great, honest experience This was my first experience buying a vehicle on my own. Going into it I was very apprehensive due to the stereo type of "car salesmen" Thankfully J This was my first experience buying a vehicle on my own. Going into it I was very apprehensive due to the stereo type of "car salesmen" Thankfully John Durand at Randy Wise Ford changed my mind very quickly. He new my budget and kept too it-finding me the best deal he could, very honest and got right down to business. I highly recommend him when you go to by your next vehicle. More
AFTER $700.00 MY MUSTANG WAS NOT FIXED I brought my 2012 Mustang in for running out of gas with the gas gauge reading half full. I was told what part was "showing" that my car needed and ch I brought my 2012 Mustang in for running out of gas with the gas gauge reading half full. I was told what part was "showing" that my car needed and charged $600.00. It was not fixed. I took it back.. Now it was "showing" something else. Ford picked up the tab but I had to pay the $100.00 deductible. It was not fixed. Now I'm into the problem for $700.00 and back at square one. They needed to keep and drive my car for a whole week, assuring me that they would then be able to diagnose the problem. After putting a bunch of miles on my car, they thought it was one of several things and wanted to order more parts. No. I took my car back and my son fixed it for $14.00. He warned me not to go there for service in the first place. More