Randy Wise Ford Inc.

I purchased a used vehicle from this dealership and one week after the purchase, I discovered that the vehicle needs a new transmission. This is a major and extremely expensive repair that I would not expe week after the purchase, I discovered that the vehicle needs a new transmission. This is a major and extremely expensive repair that I would not expect to be dealing with so soon after purchasing a vehicle from a dealership. I am very disappointed that a vehicle with such a serious mechanical issue was sold to me. I expected the dealership to stand behind the vehicle they sold and to be upfront about its condition. I would strongly encourage anyone considering purchasing a used vehicle from this dealership to have it thoroughly inspected by an independent mechanic before completing the purchase. Unfortunately, my experience has left me questioning the quality and reliability of the vehicles being sold here and the level of customer service after the sale. I hope the dealership takes responsibility for this situation and works toward a fair resolution. More

Strong Customer Service Level. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to. More

Would not buy anything but Ford at this dealership brought a Chevy traverse and been having problems and dealer just not helping out I learned my lesson brought a Chevy traverse and been having problems and dealer just not helping out I learned my lesson More

I took my car in 2 months ago, and it took forever to get the parts. My car was supposed to be done Friday, called no Monday. Go to pick it up THEY HAVE DONE NOTHING TO THE CAR!!! AND BONUS I NEED A NEW ALTA the parts. My car was supposed to be done Friday, called no Monday. Go to pick it up THEY HAVE DONE NOTHING TO THE CAR!!! AND BONUS I NEED A NEW ALTANATOR NOW! pretty sure one of the sales kids called me a xxxxx when I said I wouldn't buy a car, after he pulled himself off his phone. They are horrible no way to run a business. More

Always feels like family! John and Johnny Durand, along with Chris Boan have been my go-to guys for the past 7 years, and have always taken great care of me. Also always a g John and Johnny Durand, along with Chris Boan have been my go-to guys for the past 7 years, and have always taken great care of me. Also always a great experience in the service department thanks to Mike, Rich, and Dave. More

Only place I will go for service or parts. Eric in service is always helpful, Mike the service Manger always has a smile! Zach, Mike and Jessie in parts are the best! service is always helpful, Mike the service Manger always has a smile! Zach, Mike and Jessie in parts are the best! More

Josh Stead welcomed us with friendly smile and didn't try pressured us to make any decisions. He listen and answered our questions. He was honest and we believed him. He was over all a great person in all as pressured us to make any decisions. He listen and answered our questions. He was honest and we believed him. He was over all a great person in all aspects. Thank U, Josh. More

The sales staff is great. I use them for service and they are pleasant and easy to deal with! are pleasant and easy to deal with! More

Thank you Randy Wise and all the sales people 😊 Best experience ever they made it so easy experience ever they made it so easy More

It's nice working with great people. Really turned my weekend around! They are really honest about the condition of the car, if there are ANY scratches they'll show you, they have great communication wit weekend around! They are really honest about the condition of the car, if there are ANY scratches they'll show you, they have great communication with you, and I feel like I got an awesome deal. We are from out of town but not only were they nice as soon as we stepped through the door but they welcomed our dog in, gave us recommendations on places to stay, places to eat, and where to visit. Can't say enough I'm really grateful, thanks everyone there! More