Randy Wise Ford Inc.

I could not be happier to purchase my vehicle and work with such delightful people. Everyone was very helpful with all my questions and very detailed in explaining all the paperwork to me. with such delightful people. Everyone was very helpful with all my questions and very detailed in explaining all the paperwork to me. More

Finds the car I want at the price I need. Great service. I call John with my needs and he finds the solution . Dealership is in a new nice modern building. I call John with my needs and he finds the solution . Dealership is in a new nice modern building. More

The salesman and dealership were very cooperative and organized. Took matters into their own hands and made things work. Extremely friendly and I would definitely refer the dealership to others. Overall organized. Took matters into their own hands and made things work. Extremely friendly and I would definitely refer the dealership to others. Overall excellent service. More

John was a pleasure to work with he was urgent in responding to my questions and very patient with me. I encourage anyone looking for a Ford vehicle to contact John Durand at Randy Wise, well worth responding to my questions and very patient with me. I encourage anyone looking for a Ford vehicle to contact John Durand at Randy Wise, well worth it. He found exactly the model and options we were looking for at a good price. More

We were contacted by Justin Murdock after submitting a autotrader appraisal onine. He was very in narrowing down the right vehicle for us. Even working with his team to get us the highest amount for our t autotrader appraisal onine. He was very in narrowing down the right vehicle for us. Even working with his team to get us the highest amount for our trade. We were thankful for his persistence with us and making sure the vehicle we were interested in was at the dealership location for us to see. He was quick and thorough. More

Justin was very helpful with me choosing my car. I had been on many test drivers before. He was the only one who rode along with me and explained all the features and benefits of the car i was looking at. been on many test drivers before. He was the only one who rode along with me and explained all the features and benefits of the car i was looking at. This helped sealed the deal in my opinion. Very professional and not pushy like some salespeople are. I would definitely recommend him to my family and friends! More

We own a Mercury Mountaineer that had an AC problem that had stumped a couple other mechanics. I brought the vehicle into Randy Wise Ford Service Center and had your mechanic Chandler take a look at it. The had stumped a couple other mechanics. I brought the vehicle into Randy Wise Ford Service Center and had your mechanic Chandler take a look at it. The vehicles evasive problem required me to come back a few times but your service center manager Paul was a class act throughout the process and ensured my wife and I that he would stand behind all maintenance. My wife and I came out of the experience with Randy Wise Ford Service Center with a very high opinion about their quality of service. We would highly recommend service at Randy Wise Ford of Ortonville. While waiting for our Mountaineer to get fixed, Justin, the Randy Wise sales pro in the corner office, showed me some vehicles that my family might be interested in. My wife and I ended up having an interest in a Chevy model. We were very surprised to find out that at Randy Wise they could help us into several different makes of cars, including Chevrolet. Justin connected us up with Dave Olson and his manager at Randy Wise Chevrolet. We chose a Traverse LS with all of the features that we were interested in out of the lot. There ended up being some twists and turns during the course of the sale. We actually ended up at another dealership and we were going to get a Traverse that wasn't quite what we preferred. After some fancy maneuvering on the part of Kim in finance, she was able to work things out so we could get into the Traverse that we wanted if we were willing to come back. The other dealership could not come up with the deal or a vehicle to match what Randy Wise offered so we accepted their invite back. Sales pro Dave Olson went as far as offering to drive out to our house with all the paperwork and the Traverse to get our business. We accepted, and after a few signatures, we were proudly leasing a new Traverse from Randy Wise. We were thoroughly impressed with the motivated staff at Randy Wise, especially David and Justin. The day that Dave came over to our house was quite a whirlwind. That was because the Service Department at Ford was finished with our Mercury that same day. Shawn, the Ford Sales Manager assisted in organizing everything so that I would get my Mercury picked up and back in time to sign papers with Dave. Dave had a driver come pick me up and drive me down to the Ford store several miles away from his store while Manager Shawn made sure to greet me and ensure that our whole Randy Wise experience was going as smoothly as possible. My wife and I will never forget this whole adventure. We would like to thank everyone involved from the service shop Manager Paul DuCharme and service expert Chandler, Justin Murdock in sales who was with us the throughout the whole process, Sales Manager Shawn Hale of the Ford dealership, the Chevrolet crew including Dave Olson, Kim (finance) and New Car Sales Manager Lon Keely plus all other ancillary personnel. Great Job - Sincerely, Dave and Kim Rybarczyk More

John worked hard to find the car that had the equipment I was looking for at the price point I wanted. He was friendly and courteous, and did not push me in any way. I prefer to communicate by email, and Joh was looking for at the price point I wanted. He was friendly and courteous, and did not push me in any way. I prefer to communicate by email, and John respected that. More

Straight forward Fast results Ease of mind Great Straight forward Fast results Ease of mind Great service and communication Felt very comfortable with my first dealer purchase. Would recommend Straight forward Fast results Ease of mind Great service and communication Felt very comfortable with my first dealer purchase. Would recommend to take a look More

I basically knew what I wanted when I went in. It took about a day to locate the truck I wanted. I didn't feel any pressure and John did a great job. I really didn't have to do anything but give the thumb about a day to locate the truck I wanted. I didn't feel any pressure and John did a great job. I really didn't have to do anything but give the thumbs up and sign the papers. My girlfriend leased a car from John two-weeks after I took ownership of my truck. We are both very happy. More