Randy Wise Ford Inc.
Ortonville, MI
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This was my first time buying a new car. Because of that and the fact that I am young, I was extremely nervous that a salesman would be pushy and rush my decisions. I worked with Steve Abernethy, who was be and the fact that I am young, I was extremely nervous that a salesman would be pushy and rush my decisions. I worked with Steve Abernethy, who was better than any salesperson I could have asked for. He was kind, informative and personable. He let me take as much time as needed to make sure I was making the right decision for me, and made it obvious he had my best interest in mind. Because of him, and the everyone else at Randy Wise Ford, the process of buying a new car was simple and comfortable. I am so happy with how everything was handled, I can guarantee I will be going back to Randy Wise Ford and Steve for future questions and/or purchases! More
John is the BEST! He made my first purchase of a car a memorable and enjoyable one! He did everything in his will power to help me obtain the vehicle I've been looking to get. I couldn't have asked anythi memorable and enjoyable one! He did everything in his will power to help me obtain the vehicle I've been looking to get. I couldn't have asked anything more of him and I will most definitely refer him to anyone I know looking for a new/used car. He'll be the person I come to in the future anytime I'm looking for a new vehicle. More
I had never driven or owned a Ford. I dropped my son off at soccer practice, and GPS'd the nearest Ford to take a look at one. When I went in, I wasn't sure what to expect, but not only did I really like th at soccer practice, and GPS'd the nearest Ford to take a look at one. When I went in, I wasn't sure what to expect, but not only did I really like the Edge, but Steve Abernethy was extremely helpful without being pushy. He was very knowledgeable, and made the whole transaction easy and smooth, without any pricing 'games'. He followed up when he said he would. I would definitely recommend Randy Wise, and am planning on returning when my lease is up. More
John Durand was by far the BEST car salesman I have ever worked with!!! John made the transaction smooth and pleasurable. I will do business with John in the future and will send everyone I know to John Dur worked with!!! John made the transaction smooth and pleasurable. I will do business with John in the future and will send everyone I know to John Durand and Randy Wise Ford!!! More
Everyone here, especially Steve Abernethy, was very helpful and nice! I used to work in sales so when I am looking for a specific product, I look for customer service people that smile, aren't pushy an helpful and nice! I used to work in sales so when I am looking for a specific product, I look for customer service people that smile, aren't pushy and will work with my needs as a customer and this dealership exceeded my expectations. I am very pleased with my car and the extremely helpful service. If anyone is looking for a great deal on a car this would be my first choice for a dealership! More
I had a wonderful experience at Randy Wise Ford. I told the used car manager what I was looking for and within 2 hours he had the exact suv I was looking for.. The salesperson Ean was extremely helpful the used car manager what I was looking for and within 2 hours he had the exact suv I was looking for.. The salesperson Ean was extremely helpful through the whole process. I have already recommended Ean and Randy Wise Ford. I love My Suv. Rita Skelly More
Having bought many vehicles in years' past, I've had many experiences with dealerships. Some good, some not. This was my first Ford vehicle I purchased, the 2012 Ford Escape. Since I schedule and had many experiences with dealerships. Some good, some not. This was my first Ford vehicle I purchased, the 2012 Ford Escape. Since I schedule and make parts for the Ford vehicles, work with Ford employees, it was a good time to support the company. When I first met Mr. Durand I felt completely comfortable. He respected what I wanted and worked toward the same goal for each of us. For me to walk out with my new Escape at a price I felt was fair and for him to sell a vehicle. Both were accomplished in a short amount of time with complete professionalism. He was very knowledgeable to support his product and was very gracious when following up on questions and service needs. I will be back to visit when purchasing my next Ford and would recommend him and Wise to anyone who wants a fair deal without the fluff! I know I will be a long time customer for years to come. Great first impression! Regards, Raquel Hahn More
The vehicle purchase I recently made from Robert Warren was the first I ever had met him. Robert did things even after my purchase that were far beyond what I would ever had expected to make sure I was com was the first I ever had met him. Robert did things even after my purchase that were far beyond what I would ever had expected to make sure I was completely happy. I can't say enough about Robert and would recommend Randy Wise Ford to my family, friends and anyone looking for a new or used vehicle. More
Everything about dealing with John and the other staff members was an excellent experience. The dealership itself was very nice and well kept. I would highly recommend this dealership and John to anyone members was an excellent experience. The dealership itself was very nice and well kept. I would highly recommend this dealership and John to anyone looking for a new Ford. More
After test driving a Ford Focus and several competitor's cars, I contacted Randy Wise Ford with a specific request for a Ford Focus Titanium (Tuxedo black metallic with Titanium handling pkg, s competitor's cars, I contacted Randy Wise Ford with a specific request for a Ford Focus Titanium (Tuxedo black metallic with Titanium handling pkg, sunroof, and NAV). My salesman, John Durand, located the exact car in an hour, had it transported to Randy Wise, prepped and delivered it to me the next day. He applied all available Ford incentives, gave me a great price that no one could beat, and had all the paperwork ready to optimize the leasing experience. I was in and out in an hour or so with a great car at a great price. I have always driven foreign cars, but wanted to come back to a car made in Michigan and the Focus does not disapppoint. With the 355 watt Sony Stereo, Titanium trim with handling pkg and slick color, I have been having a blast with this turbo car, getting 34 mpg in mixed driving. John Durand and the finance manager really did a wonderful job with my purchase and I can recommend the dealership due to my "5 star" experience. More