Randy Wise Ford Inc.
Ortonville, MI
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Very Satisfied I have been buying vehicles from John Durand for over 20 years. He is a top notch sales consultant and goes the extra mile every time to ensure that I have been buying vehicles from John Durand for over 20 years. He is a top notch sales consultant and goes the extra mile every time to ensure that his customers are satisfied. I would highly recommend John and Randy Wise Ford! More
awesome salesman {john durand} in fifty years of buying cars this was by far the best experience I have had. john Durand handled my trade in and my new purchase an my financing in fifty years of buying cars this was by far the best experience I have had. john Durand handled my trade in and my new purchase an my financing an delivery of car in under two hours. I drove a hour an half to see him and it was well worth . P.S. THE COFEE AN DONUTS WERE A 10 TO. More
Fantastic People to work with This dealership is where my family has bought cars for over thirty years. They have continued to provide us with outstanding service year in and year This dealership is where my family has bought cars for over thirty years. They have continued to provide us with outstanding service year in and year out. Their people are friendly, fast and very accomidating. They have recently gone above and beyond to help me with my new car purchase. I would recommend this dealership to any and all people looking for the real deal experience. I am greatful to have such a great group that works for me. More
John Durand is always responsive and worked diligently to make sure we got the vehicle we wanted. I've never met anyone who knows as much about Ford products as John. A great buying experience. make sure we got the vehicle we wanted. I've never met anyone who knows as much about Ford products as John. A great buying experience. More
This is my 5th purchase/lease from John Durand at Randy Wise Ford. Each time I have received excellent professional service. John has taken the time to learn my needs and helps to find the vehicle that b Wise Ford. Each time I have received excellent professional service. John has taken the time to learn my needs and helps to find the vehicle that best fits my needs AND my budget. On the rare occasion that I needed service on my vehicle it was taken care of swiftly and professionally. The new building makes the experience of buying or servicing a vehicle so much more comfortable. More
This was my first service experience with the dealership and everyone that I came in contact with was very friendly and helpful. Also, the pricing was very reasonable. and everyone that I came in contact with was very friendly and helpful. Also, the pricing was very reasonable. More
Ian and Shawn were great! They made sure to get me the best deal possible and went out of their way to find the car I purchased from out of state They also gave me detailed explanations about how to use a best deal possible and went out of their way to find the car I purchased from out of state They also gave me detailed explanations about how to use all the new gadgets in my car. Highly recommend! More
I found the car on AutoTrader because it was within the price range and mileage that I wanted. I had never been to this dealership before, so I asked them if I could take the car to an independent mechani price range and mileage that I wanted. I had never been to this dealership before, so I asked them if I could take the car to an independent mechanic to have it inspected during the test drive, which they were happy to let me do. The 70 point inspection was clean, and the few minor issues that did come up (wheel alignment and leaky battery) were taken care of quickly and without any hassle. Although they did walk me through the different warranty options, they were not pushy about them, which I appreciated. They were up front about all the fees associated with the sale, and didn't try and slip in extra charges. Whenever I called with a question, they were prompt to respond and were very helpful. Had it not been for a slight hitch with my credit union, I would have driven off the lot the same day as the test drive (Friday), but as it was I had the car by Monday once my credit union was open. Overall, they were very helpful and friendly throughout the whole process. More
I drive a fleet vehicle and John Durand went above and beyond to deliver this car and to transport my previous car to its new owner I had left a few personal belongings in the car and he made arrangement beyond to deliver this car and to transport my previous car to its new owner I had left a few personal belongings in the car and he made arrangements to have them delivered to my home during a blizzard to save me a trip back to the dealership. John understands customer service and I will always recommend him for any car buying needs. More