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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,308 Reviews

1,308 Reviews of Randy Marion Subaru - Service Center

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October 05, 2023

Consistently friendly and excellent service that I've come to expect at Randy Marion Subaru. More

by CHRISTOPHER.JOAKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Mark is awesome and explains everything throughly and keeps me updated! Waiting area very comfortable. More

by w2farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Mark is really the best! Doesn't waste time, speaks directly about the problem, doesn't try to "upsell," for trustworthy! More

by kwoolly65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

I already did this. The cost was ridiculously high! We we shocked at how high a simple oil change was and how long it took. More

by debra3936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

They took my issue seriously and showed me respect. Not all the Randy Marion dealerships have such well run operations, but this one certainly does. I hope Subaru will start carrying a line of electr More

by robsoilman
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
October 01, 2023

Personel in service department were great. In Sales Department, representative Gabe was informative and very helpful More

by ISOHARA75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Department. Representative named Gabe. 5 STARS, Tom Gilbert, Kathryn Ransom
October 01, 2023

My experience was very good. Service was courteous & professional. Timeline was right on target. Definitely a good exo More

by rashea613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know names but everyone I dealt with was great
September 30, 2023

Professional service manager, who listened to my service requests, in addition to the schedule repairs. Clean waiting area. More

by WATTSBANJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Swearingen
September 30, 2023

Took a little longer than they quoted but service was great gave me a lift to the small shopping mall across street More

by donnaspry47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
September 30, 2023

Very accommodating for last minute appointments keep you informed of progress while you are waiting lets you know of upcoming work you might need More

by TALLMON63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
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