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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,100 Reviews

1,100 Reviews of Randy Marion Subaru - Service Center

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August 20, 2023

I can never get through on the phone. The last time I called and left a message and never heard back from anyone. It appears the service is not being done as it is supposed when I brin More

by dqcny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It is overall not individuals
August 20, 2023

You all should wash the exterior of the vehicles when serviced like many other dealerships More

by KMCIRACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 19, 2023

Always enjoy my service trips. Between the professionalism, communication and friendly people, it makes me proud to be a Randy Marion Subaru owner! Special thanks to Tom for the ch More

by SarahZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fogarty , Tom Gilbert
August 19, 2023

Always so friendly even when they’re busy. thy always let you know ahead if there might be a problem . More

by QCKM2228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
August 18, 2023

Mark and Aaron were awesome. They worked hard for me. I would recommend Randy Marion More

by cb242424
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

The entire team there was amazing, helpful and completed all the work and more in a timely manner More

by phils208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 18, 2023

They we easy and good to work with and provided no pressure and were understanding. More

by bret_brumm
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Tom makes the service appointment pleasurable. He keeps us informed through out the visit without any surprizes. Tom keeps us coming back. More

by RHALSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 18, 2023

Great experience. Knowledgeable staff and great consistent updates on progress, along with very reasonable time to complete the work. Also, comfortable waiting area.. More

by dpbarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 18, 2023

It’s great. The service dept looks at everything to make sure all is well More

by K2C3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante, Tom Gilbert
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