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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,100 Reviews
Call Service Center (704) 235-6644

1,100 Reviews of Randy Marion Subaru - Service Center

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August 25, 2023

I appreciate that the staff is always professional, very friendly, capable and thorough while going the extraordinary mile. More

by maryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante, Kathryn Ransom
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August 25, 2023

We got great and fast service. And it is every time when we get service. Thank you for your help. More

by Masaki Suzuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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August 25, 2023

They work hard to provide good service. My interaction with them over the last 5 years has been positive. More

by DRT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert
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August 24, 2023

Every time I take my Subaru for service I am met by kind and professional members who always provide me with an excellent experience. More

by kathy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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Aug 24, 2023 -

kathy41 responded

Please note that Tom Gilbert is the type of service person who makes you want to come and bring your car for service at Randy Marion. He is always thoughtful, kind, and professional and takes the time to carefully explain details to you. As a dealership you are very lucky to have many individuals who are like Tom.

August 24, 2023

Mark is a great service advisor, great person and easy to talk to. Thanks for being a caring professional. More

by mmoore887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2023

They are amazing staff there. Especially Randy Gilbert. I love them and my 2021 Forrester is totally the best. More

by SURRATTHEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them , Tom Gilbert
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August 22, 2023

For 12 years I have brought my car to your dealership for all service because of the service and personal recognition More

by GHUMPHREYS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
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August 22, 2023

Kat was awesome she is very friendly and profesional, explained the bet option for my car and my moms car definitely the best More

by Sohey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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August 21, 2023

Capable, welcoming, prompt, good-humored good communication. The 15 word requirement for this commentary is stupid, however. More

by mstewart30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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August 20, 2023

Got a free oil change after my 6 + oil changes. Service person was very friendly and helpful! More

by 5goldens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
Report | Print
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