Randy Marion Subaru - Service Center
Mooresville, NC
1,303 Reviews of Randy Marion Subaru - Service Center
My husband and I love this dealership! They treat us like family. We are always well taken care of. We actually enjoy our service visits! They treat us like family. We are always well taken care of. We actually enjoy our service visits! More
Kathryn was very pleasant to deal with. It is a pleasure to come in and not be told a dozen things you didn't plan on having done need to be done. It is a pleasure to come in and not be told a dozen things you didn't plan on having done need to be done. More
While Tim wanted to let me know that Randy Marion would as a courtesy fix the issue this time (even though my car has a bumper-to-bumper warranty) and offered me a lecture on where to park my car to minimi as a courtesy fix the issue this time (even though my car has a bumper-to-bumper warranty) and offered me a lecture on where to park my car to minimize direct sunlight reflection and glare, I did not feel that he wanted to treat me as a valued customer. It felt as if I should be grateful that he was blessing me with his knowledge and courtesy, and if this problem continued-- oh well it would not be covered by the bumper-to-bumper warranty. As Tim stated--He cannot control the direct sunlight or the reflection of it. His suggestion was to buy a car cover. More
Absolutely appreciative of the wonderful service at Randy Marion Subaru!! Kathryn, my service representative, and Joe, the mechanic, were wonderful. All my options were thoroughly explained and they were abl Marion Subaru!! Kathryn, my service representative, and Joe, the mechanic, were wonderful. All my options were thoroughly explained and they were able to get my Subaru Outback back on the road so we could continue our trip home!!! My car is running better than ever!!!! Thank you so much! More
Mark the service writer and Joey the mechanic have been great! Very pleased with both! great! Very pleased with both! More
Very pleasant Customer service and 24000 mile service in just an hour as they told us. Also a comfortable waiting area while my car was serviced. just an hour as they told us. Also a comfortable waiting area while my car was serviced. More
Timely appointment with great customer service by all especially Mark! Thank you also for the coffee and snacks. especially Mark! Thank you also for the coffee and snacks. More
My visit was due to an oil leak covered under my extended warranty. The repair required the engine to be removed, and took 3 days. But I got to drive a new Crosstrek for that period, so no disruption to ou warranty. The repair required the engine to be removed, and took 3 days. But I got to drive a new Crosstrek for that period, so no disruption to our schedule. All in all, this a painless experience. More