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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,301 Reviews

1,301 Reviews of Randy Marion Subaru - Service Center

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April 10, 2024

Excellent and timely service. Staff was very helpful, knowledgeable and friendly. Facility is clean and well kept. Will definitely return for future services. More

by bmwhealon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom, Hailey McCann
April 10, 2024

Check in was easy. Car was ready early. Shuttle driver was very nice. Very satisfied. More

by max.h.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Quick service and friendly employees. Always greeted with a smile! Waiting area clean and good snacks. More

by pattyallbright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom, Hailey McCann
April 09, 2024

They always do a good job here at Randy Marion. Tom, Mark & Jessica are great service representatives. More

by ray621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Very satisfied. Kathryn did a great job, and kept me informed throughout the visit. Thank you More

by TIMPICKERING095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
April 08, 2024

It used to be fine. But adding a charge for using a credit card is outrageous. The employees are wonderful. More

by MICHIEG2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hailey McCann
April 08, 2024

My wife and I have now purchased 4 vehicles from Randy Marion Subaru, and we wouldn't go anywhere else. The service is always excellent. More

by CLEMSONCREEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
April 08, 2024

My husband and I love this dealership! They treat us like family. We are always well taken care of. We actually enjoy our service visits! More

by mayberrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Very poor explanation about why parts were not covered even after a class action lawsuit. More

by TS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
April 07, 2024

I Like the service technicians, they have always done well by me. By me. By me. By me. More

by MASON.DOUGLAS.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom, Hailey McCann
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