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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,301 Reviews

1,301 Reviews of Randy Marion Subaru - Service Center

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June 22, 2024

They always offer friendly, courteous serviice. Jessica was pleasant and efficient. Waiting room is comfortable. More

by sbeaglelover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica was excellent!
June 22, 2024

They always go above and beyond to make sure they please the customer! I will continue to utilize their great customer service! More

by CIMODESIGNS617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Tim
June 20, 2024

I didn’t feel like I got a lot of feedback on any recommendations or upcoming service I just keep in mind, but the service rep is new and I’m sure he’s still figuring out the job. I communicated conc More

by rgifford20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
June 20, 2024

Jessica was the best , everything went just as promised , she even got me a price for tires for a future visit More

by rickbass123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
June 19, 2024

Communicated promptly and thoroughly, completed the repairs in a timely and professional manner, and were very courteous. More

by STEVEL41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
June 19, 2024

The young lady who checked me in was great and assisted me with issues not specific to my appointment. I was in and out in about an hour. The only thing was when I got in my car to leave, the hood had no More

by POWELLt2313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 16, 2024

Great team to work with. Knowledgable, professional, no pressure; listened and supported me to make my decision. Special shout out to Scott Maple and Adam Burke. More

by DMCAROL
Recommend Dealer
Yes
Employees Worked With
Adam Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Maple
June 16, 2024

Very low pressure sales team. Let us do our thing without pushing for the sale. More

by mamacings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeley Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Maple was great. And Tony from service was fantastic .
June 16, 2024

They are always kind professional polite and go above and beyond on every single visit to make sure that everything is done to the best of their ability. More

by patricemac
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two gentleman who did trouble shooting on my eye sight and subaru link/car play
June 15, 2024

The staff was professional, knew their job and serviced my car very quickly. I was completely satisfied. More

by JRKING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. He was new on the job but, helped me greatly.
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