Randy Marion Subaru - Service Center

Had issue with tire pressure monitors. Tim found a screw in tie and fixed the tire Tim found a screw in tie and fixed the tire More

I brought in a coupon from their website (with the help subaru of america phone call). The coupon was for an oil change $64.95 for my 2024 Outback. The coupon did not indicate there would be "add on" fees subaru of america phone call). The coupon was for an oil change $64.95 for my 2024 Outback. The coupon did not indicate there would be "add on" fees (in this case $10.86) nor did it say a 3% credit card fee would be added onto the total bill. This is very misleading and deceitful. I never experienced this kind of predatory practice at my former Subaru dealership in Virginia. SInce i have no other recourse i will have to rate the service department with 0 star since they represent Mr. Marion's business. More

Mark quickly diagnosed a broken sensor on one of the new tires; fixed it and sent us on our way. Harry tires; fixed it and sent us on our way. Harry More

Good service. Were busy took 2 hours but was ok. End of month expected. Thank you Were busy took 2 hours but was ok. End of month expected. Thank you More

Scheduled routine servicing was begun at appointment hour and finished in approximately 1.5 hours. Clear and efficient service. and finished in approximately 1.5 hours. Clear and efficient service. More

This was an instance where I actually got good news on a car repair. After running a diagnostic test, they discovered the thermal regulator was defective. Turns out it was under extended warranty so the r car repair. After running a diagnostic test, they discovered the thermal regulator was defective. Turns out it was under extended warranty so the repair was free. They gave me a loaner car for a day. The whole process was hassle free and the staff at Randy Marion Subaru was friendly. More

Very nice customer service and appt was on time. Overall the experience was the greatest. Overall the experience was the greatest. More

Service department is great. Don’t ask for my opinion and then tell me it needs to be longer. Don’t ask for my opinion and then tell me it needs to be longer. More

Very courteous and efficient, which I appreciate When taking care of my car thank you taking care of my car thank you More

Mark and Kathryn are exceptional Service Managers. They keep me informed about my vehicles and service costs. They keep me informed about my vehicles and service costs. More