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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,301 Reviews

1,301 Reviews of Randy Marion Subaru - Service Center

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July 09, 2024

So far, so good, ya'll been there when we needed ya! We purchased our car in Florida and now we have a great Subaru dealership here in Mooresville, keep up the good work, thanks to all👍!!! More

by youdapig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 08, 2024

What a great experience! Aaron Forness was super helpful. He answered all of my questions, was very patient, and I had zero doubt my car would be taken care of and that he'd More

by astridell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arron Forness, Kathryn Ransom
July 08, 2024

Had a very good experience with the service department. Jessica was very informative regarding the repairs. More

by ESB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
July 07, 2024

I assume they changed my oil and rotated my tires. Service was very fast and friendly. I did notice my car smelled strongly of a typical auto garage for a while afterwards and there were a couple oily More

by jweaver3415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

This service was fast, I was keep up to date as work was done and the coupon I had was very useful More

by BUTLERPETER347
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Dealer did a good job as always. Will continue to keep coming back for service. More

by MBASTIANELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
July 06, 2024

Poor communication from service department. Did not look at my car on the day of my appointment. Was told it would be inspected first thing next morning- that did not happen. Had to stop by dea More

by JJSC3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

Great staff. Great environment. Very friendly. Waiting area was very nice. It was comfortable, had snacks and place to work while I waited. More

by ncwildlifeprotector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

The service that I had done oil and rotation Took longer than expected otherwise all good More

by cgalliher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

Great customer service! They got my car in right away and fix the blown valve, I had it back the next day!! More

by LOVEMYPINOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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