Randy Marion Subaru - Service Center

I've been a Subaru customer since 2014, when I purchased my first Forester. When I moved to Cornelius in 2016, I began bringing my car to Subaru in Mooresville. I was so happy with the service there that I my first Forester. When I moved to Cornelius in 2016, I began bringing my car to Subaru in Mooresville. I was so happy with the service there that I bought my second Forester from them in 2020; I have continued to bring my car to them when I need service or have a problem. Great all around car dealership. More

Service department was very organized. Everyone was very courteous. Everyone was helpful and Everyone was professional and work was completed very quickly. Everyone was very courteous. Everyone was helpful and Everyone was professional and work was completed very quickly. More

Great customer service. Quick and reliable will. I Will recommend to anyone needing Subaru services. Quick and reliable will. I Will recommend to anyone needing Subaru services. More

As always Mark in the service department has taken care of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer s of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer service means as well. All the service writers and sales force should take lessons from him on how to treat customers. More

Liked Mark. Called me back for scheduling warranty work. Was given a loaner for the day. Called me back for scheduling warranty work. Was given a loaner for the day. More

Great experience just as expected. I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for service. Apparently since Starlink was no longer working my car kept trying to contact the mother ship which caused a battery drain on some cars. Mark said he would order the part and call me when it came in which he did got me scheduled came in and the checked out the new cars on the lot while I waited, didn't take long and Mark had me sign for the repair which was covered under warranty and down the road I went. More

Never fixed what was broken. Spent a lot of money on other things but my gps still SUCKS Spent a lot of money on other things but my gps still SUCKS More

Very Helpful and friendly. She listened to me ramble on about the concerns that I had with my vehicle and made me feel like I was her only customer. Thank You! She listened to me ramble on about the concerns that I had with my vehicle and made me feel like I was her only customer. Thank You! More

Service was good and quick. The representative was helpful in responding question. Service center was clean The representative was helpful in responding question. Service center was clean More

Jessica is great! She informed me when my parts were available and made it easy to schedule an appointment. She advised me how long the work would take and offered a She informed me when my parts were available and made it easy to schedule an appointment. She advised me how long the work would take and offered a complimentary ride home. I chose to wait on the work and it was completed professionally and in the estimated time. I would strongly recommend Randy Marion Subaru. More