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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,117 Reviews

1,117 Reviews of Randy Marion Subaru - Service Center

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May 29, 2024

Mark is always helpful and honest. I will bring my Subaru to this dealership because it is a pleasure dealing with him. More

by ALEXWMCCALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

They always take great care of me and my car! Thank you Randy Marion Subaru! More

by wendewhitus
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
May 28, 2024

Mark is always helpful, and honestly, just plain awesome! Thank you for great customer service. More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

I do not subscribe to the notion that tire rotation is a good idea. I asked for a LOF and my bill was increased (found out later) by $20 for a tire rotation. I should have been told in advance that that you More

by PLANEMAN37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
May 25, 2024

Great service. That is all I have to say. 15 words is too many. I have a life! More

by aussiekathy45
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 25, 2024

Quick repair and star treatment in the process! !!!! Nobody could find the issue but they did! More

by LISASANTA2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jessica
May 24, 2024

They were really nice a did everything in good time. A really nice lounge to relax and wait in. Thank you. More

by LBA2828926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Jessica was great to work with at Randy Marion Subaru. She explained what needed to be done. More

by TJSSYKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service department
May 23, 2024

I bought my first Subi here and continue to come back to this location because of the service, even though I have moved over 30 mins away. I always feel like they are listening and get a very personalized More

by kasi.ciupek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
May 23, 2024

Good service on vehicle. However scheduling needs to be improved. I had scheduled a brake repair but apparently they had also scheduled another brake job at the same time a More

by fowler3614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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