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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,302 Reviews

1,302 Reviews of Randy Marion Subaru - Service Center

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October 20, 2024

They took me on an emergency basis and provided a loaner, key since I was an out of towner. More

by nrbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

No isssues. Every thing was competent. Now is the time for all good men to come to the aid of the ladies!! More

by TOMOUTWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Jacob
October 19, 2024

Always efficient and bring any concerns to light. The waiting room is always clean and tidy. Mark, the service representative, is very knowledgeable and always answers all my questions/inquiries. More

by 53bhscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Their service dept. open until 8 pm. I called them 6pm but they squeesed into before 7pm. And oil change, tire location and filter change had done before 8 pm. Thank y More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McMillen
October 17, 2024

I've been dealing with this dealer for 14 years with the sales and service of 3 Subarus. , and am in the process of buying my 4th now.. Obviously I have been very pleased with them. More

by GRADYLWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall McCarty
October 16, 2024

Service check in with Mark was great and work to be done verified an begun. More

by RJACKS.CHAR_NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Mark knew history of my vehicle and took the time to explain things to me. More

by KTARKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Ease of scheduling appointments, car is ready on time and no issues with the service. More

by AGCOSBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Getting expensive. Service is always excellent. Do not like the additional crwdt card surcharge. Do not the 33 point inspection charge. More

by JENLASHUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
October 10, 2024

Jessica Matos was outstanding, coordinating work orders on our Subaru. Definitely went beyond the call of duty as did the service team. We could not be happier with her service and again that of your servi More

by DONHERKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
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