Randy Marion Subaru - Service Center

Jessica was a huge help! She was attentive to me and my needs and got me in and out the door in a timely fashion. She was attentive to me and my needs and got me in and out the door in a timely fashion. More

They helped me quickly and kindly. They reduced some charges after knowing I was going on vacation and my tire had to be replaced because of where the nail was. They really had compass They reduced some charges after knowing I was going on vacation and my tire had to be replaced because of where the nail was. They really had compassion, kindness, and quick service. They always do. More

Incredible customer service. Kathryn is the best! Very fast. I always have a great experience here. Kathryn is the best! Very fast. I always have a great experience here. More

The person who normally helps us has left the dealership. I was treated professionally by another person. I paid with a credit card and was charged a fee for using it. This usually happens at a small mani I was treated professionally by another person. I paid with a credit card and was charged a fee for using it. This usually happens at a small manicure shop but not at a million dollar business. More

Kathryn was extremely helpful in getting an entertainment system touch screen warranty issue resolved related to our 2018 Outback! She called Subaru of America for us and took care of all of the details. Th system touch screen warranty issue resolved related to our 2018 Outback! She called Subaru of America for us and took care of all of the details. The customer service at Randy Marion Subaru is first rate! More

First experience with service department but definitely not my last, service completed in timely manner and as requested, sorry I did not get the name of young man who helped me but he was very profession not my last, service completed in timely manner and as requested, sorry I did not get the name of young man who helped me but he was very professional and polite, kept me well informed. More

I always feel like a valued customer and appreciate their excellent customer service. Tim and Kathryn exceeded my expectations. I highly recommend this dealership and service department. excellent customer service. Tim and Kathryn exceeded my expectations. I highly recommend this dealership and service department. More

It was easy to set up appointment over the phone. I arrived at shop and they reviewed all maintenance I had requested. Work was completed in less time than estimated. I arrived at shop and they reviewed all maintenance I had requested. Work was completed in less time than estimated. More

Kathryn and Tim went above and beyond to make sure my car was taken care of and that I understood everything they were doing! was taken care of and that I understood everything they were doing! More

This repair was my first experience with Randy Marion Subaru and I am very impressed. The staff was helpful and pleasant and the repair was completed in a timely manner. Overall a very positive experie Subaru and I am very impressed. The staff was helpful and pleasant and the repair was completed in a timely manner. Overall a very positive experience. Thank you!! More