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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,115 Reviews

1,115 Reviews of Randy Marion Subaru - Service Center

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June 16, 2024

Very low pressure sales team. Let us do our thing without pushing for the sale. More

by mamacings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeley Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Maple was great. And Tony from service was fantastic .
June 16, 2024

They are always kind professional polite and go above and beyond on every single visit to make sure that everything is done to the best of their ability. More

by patricemac
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two gentleman who did trouble shooting on my eye sight and subaru link/car play
June 16, 2024

Great team to work with. Knowledgable, professional, no pressure; listened and supported me to make my decision. Special shout out to Scott Maple and Adam Burke. More

by DMCAROL
Recommend Dealer
Yes
Employees Worked With
Adam Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Maple
June 15, 2024

The staff was professional, knew their job and serviced my car very quickly. I was completely satisfied. More

by JRKING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. He was new on the job but, helped me greatly.
June 15, 2024

Great communication and service- everyone was exceptional- Dante was amazing with shuttle service. love the video addition from the service tech More

by LBRAMMER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante
June 14, 2024

Very clean. Comfortable waiting area. Friendly employees. Fast service. Easy to schedule service. No pressure upsells. More

by TRAVIS.KINLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
June 13, 2024

Mark did a great job handling my service of 60,000 mile service. The great service I have come to expect. More

by ristaino0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Jessie took great care of me and my crosstrek! The service was awesome! Will be back! More

by sleime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie or jessica
June 10, 2024

This was a great first visit. You guys fully exceeded my expectations. The wheel alignment check is an obvious great idea. Service was quick and I know what to expect at my next s More

by RONMANN.52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Efficient, clean, orderly, friendly, comfortable waiting area, plenty of snack options, and hydration options. Helpful More

by RAMONAPENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
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