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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,301 Reviews

1,301 Reviews of Randy Marion Subaru - Service Center

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November 27, 2024

Great customer service. Keep me updated about my car service. Mark, Aaron and Jacob very helpful and knowledgeable. More

by BWALTER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick McElyea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron and Jacob
November 26, 2024

Excellent,friendly, quick, thorough, low cost. I called w/ a problem at 9, got there at 10, was out by 11. More

by ncbill273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AARON FORNESS
November 25, 2024

Great service! I had an 11:00 am appointment and my car was take back for service as soon as I arrived More

by mkmidowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

The best dealership I have ever done business with. Customer service is excellent and my STI runs flawlessly best car I’ve owned. More

by VERTICALCHAMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Jessica in the service department was great. She was understanding of my problems and situation and was able to resolve the issues quickly. More

by WREEVES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
November 24, 2024

Great service. . truly cares about the customer. Fair prices and professional communication throughout the service process. More

by HOLLY28205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
November 23, 2024

Jessica was extremely helpful and knowledgeable Will definitely return for any major Subaru issues. Thanks More

by BJP1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
November 22, 2024

Excellent service from beginning to end. Thank you & Blessings to all! Happy Thanksgiving Mark and my Technician who did an excellent job! More

by RJACKS.CHAR_NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I was able to get an appointment the same day. Jacob did a great job servicing my Subaru and explaining issues that need to be addressed on the next visit. More

by LAURACHAIKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen 5*****
November 22, 2024

Excellent service and we didn’t have to wait. The lounge was very comfortable and snacks provided More

by NANCYDUANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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