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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,302 Reviews

1,302 Reviews of Randy Marion Subaru - Service Center

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June 09, 2023

Great service and follow-up. Communication is professional and there is never pressure to do this service or that service. They will recommend what’s important but no over-sellin More

by Subaru Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
June 09, 2023

Kathryn at Randy Marion Subaru in Mooresville, NC was awesome to work with, as usual! More

by MIKEY529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 09, 2023

The staff are very friendly and fast at delivering service that is what I call very professional at they job. I was prepared to send an hour at the workshop but end up being less than 30minutes. That More

by MONEKHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Excellent service provided in a timely manner. Very couteous reception at the dealership. All questions cordially answered. More

by anmanaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
June 08, 2023

Always friendly, helpful staff and quality work. They explain what needs to be done and why without ever sounding as if they are selling. More

by dannyadkins55
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

Friendly service, knowledgeable and helpful. Only difference from a 5 star was it took a bit longer than estimated, but was kept updated all the time and waiting room with drinks, snacks, wifi More

by MARTIN SPURLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

This dealership is sparkling, from the service area to the waiting room to the restroom. Personnel are polite, professional, and informative. My service was super! More

by GUAMAX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Swearengin, Service Department, Megan Rockwell
June 08, 2023

Everyone is so friendly and helpful. I always feel like the staff really cares about the customers. More

by christinemikeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

Exceptional. Smooth. No surprises. Just like it should be! Thank you to the Team at Randy Marion! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
June 08, 2023

My service advisor is the primary reason I’ve chosen this dealership to do all of the service on my 2918 Subaru. Tom Gilbert always meets and often exceeds my expectations. I have not had to return to have a More

by KING.MAWHINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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