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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,301 Reviews

1,301 Reviews of Randy Marion Subaru - Service Center

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June 10, 2023

Service was performed in a timely manner. Waiting room was clean and comfortable. Coffee was good. Service writer was thorough and courteous. . More

by RICHARDJOSHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 10, 2023

Great service and thorough and also polite. Service manager was very knowledgeable and really friendly More

by tmusantry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
June 10, 2023

Great… explain what needs to be done and what can wait til next service … very honest… More

by JABQUIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
June 09, 2023

Everyone is so friendly and informs on all service work. The staff really cares about the customers. More

by rdsuarez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 09, 2023

Always a smooth experience and always kept informed…plus I get my coffee fix while waiting! More

by nancyjtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 09, 2023

Great Dealership. Easy to schedule maintenance and they keep you informed of the status and issues. More

by ahmiller3d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 09, 2023

Always receive good service! Good people to deal with. Nice waiting area also. Glad to be a customer. More

by freshmug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 09, 2023

Excellent customer service! Comfortable, clean waiting area! Kept informed about service findings and plan of action. Had to leave my Outback overnight, and set-up with a loaner More

by MACAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 09, 2023

Every visit to Randy Marion Subaru Makes me glad they are there. They are not your 10 minute oil change store but when you drive out you know your car is serviced correctly. Kathryn is as good as it get as a More

by JFE4246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert, Kathryn Ransom
June 09, 2023

Great service and follow-up. Communication is professional and there is never pressure to do this service or that service. They will recommend what’s important but no over-sellin More

by Subaru Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
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