Randy Marion Subaru - Service Center

Kathryn was AWESOME! !! Even before my visit I called and she was very informative. The moment I walked in to the Service department I was greeted with her smile! Ka !! Even before my visit I called and she was very informative. The moment I walked in to the Service department I was greeted with her smile! Kathryns knowledge and expertise blew me away! She was professional, friendly and thorough. She kept me informed at all times and always had a pleasant demeanor. She is surely an asset to the team and I am confident that if I need anything down the road that I would be in good hands! More

on time, good advice fast turn around. everyone very pleasant and attentive. waiting area well stocked and comfortable everyone very pleasant and attentive. waiting area well stocked and comfortable More

knowledgeable and friendly employees good service time on maintenance done did not care for 3% surcharge for using credit card maintenance done did not care for 3% surcharge for using credit card More

I purchased my Outback at Randy Marion Subaru and have had all of my services performed there. Your staff is friendly and professional, and every effort is taken to assure that the service is completed in had all of my services performed there. Your staff is friendly and professional, and every effort is taken to assure that the service is completed in a timely manner. I wanted to express appreciation for Tom Gilbert’s above and beyond customer service, including during my most recent service appointment in May. I spoke with Tom about some concerns and he addressed all of my issues. My primary reason for purchasing the subaru was its reputation for safety. Tom always makes sure that I have full confidence in my vehicle, and that he does as well. That speaks volumes for the reputation of your team at Randy Marion Subaru. Thank you for your exceptional service! More

I have appreciated the overall, prompt, friendly, and seemingly reasonable service…until my most recent visit. Service remained friendly and prompt. However, the fee for looking at my vehicle, only to b seemingly reasonable service…until my most recent visit. Service remained friendly and prompt. However, the fee for looking at my vehicle, only to be given information I already had before going into the dealership, was too high. Also, I compared the parts estimate given to me to other Subaru dealerships’ MSRP for same part. Randy Marion’s part quote is at least $600 higher than others. I am disappointed. More

Awesome as always! Friendly, Fast, Comfortable, Helpful, Would highly recommend to everyone always! Thank you! Friendly, Fast, Comfortable, Helpful, Would highly recommend to everyone always! Thank you! More

Love Mark Wilburn. Have been happy with service. Not at all happy with 3% credit card fee. You are not a mom and pop shop. This is the cost of doing business. Could be Have been happy with service. Not at all happy with 3% credit card fee. You are not a mom and pop shop. This is the cost of doing business. Could be a deal breaker for me. I may look elsewhere for my service on principle. More

Outstanding, thorough, accommodating, courteous, great attitude! That’s why he’s coming back to Randy Marion attitude! That’s why he’s coming back to Randy Marion More

Very impressed with the service at Randy Marion Subaru. I was taken in quickly and service was done efficiently and according to my requests. I was taken in quickly and service was done efficiently and according to my requests. More

Quick professional efficient service staff. My service needs were handled and communicated during the process. I requested and received courtesy car wash too. This was done very well and most a My service needs were handled and communicated during the process. I requested and received courtesy car wash too. This was done very well and most appreciated! Tom took great care of me and my Forester today! More