Back

Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,301 Reviews

1,301 Reviews of Randy Marion Subaru - Service Center

Sort by
June 17, 2023

The customer service rep, Tom kept me informed on the progress of my service. He was knowledgeable and Courteous. More

by MURPHY.PEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 17, 2023

Really good people that genuinely care about your well-being and your investment, great company! More

by swburkhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The general manager Marshal!, John Foley, Tom Gilbert, Michael Coffee
June 17, 2023

Very quick and professional service. Was able to get a same day appointment. They made sure they checked everything and explained the work that was done More

by ARUMUGAPRIYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 17, 2023

Excellent service as expected and have always received. Tom and Mark are both great every time I need them. More

by danbearnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
June 16, 2023

Very pleasant and efficient. I appreciate that he gave me a time limit for the work and was right on time. More

by GARVERB
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Staff were professional, knowledgeable and efficient. Service advisors checked me in promptly, all services and pricing were explained clearly. More

by hillpm2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 16, 2023

Issue with car was resolved quickly. Staff ( Kathryn) was professional and pleasant, as always. Awesome service More

by ROSE.PHELAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 16, 2023

Efficient communication. Great waiting area. Advisor was thorough and communicated well. Waiting on parts for radio. More

by RYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician was helpful in explaining ac issue. , Tom Gilbert
June 16, 2023

I appreciate the thoroughness of the inspection process. My experience with having three vehicles serviced by them over the years is that they are not looking to do unnecessary work, but alert me only to t More

by LEETAYLORJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 16, 2023

So helpful and efficient. Needed to order items to fix the leather on driver seat and a new trunk pull over shade. More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
...
121
...