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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,302 Reviews

1,302 Reviews of Randy Marion Subaru - Service Center

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July 01, 2023

Excellent Service - Great Experience - I highly Recommend choosing Randy Marion for all your Subaru service needs. More

by investguy420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
July 01, 2023

The people are so nice and friendly The place is always clean and welcoming. They always check on me while I’am waiting and tell me how long it will be. I just love my Subaru and I tell ever one they need More

by CSBALLARD134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

I always receive above and beyond service from my Service Advisor Mark Wilburn! He always is pleasant and professional and reviews everything completed on my Subaru and ensures I have a safe and well maintai More

by PD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Always excellent service from Mark. He goes above and beyond to make sure everything is ok. More

by mauscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Best in class service experience! Tom and Kat do a fantastic job with scheduling service! More

by MIKE.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 01, 2023

We have always taken our car to Randy Marion Subaru since we purchased our car there. The service department has always been very helpful and we will continue to return to Randy Marion More

by PCANDCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 01, 2023

ALWAYS TAKE CARE OF ME WONDERFULLY! Thia time they Saved me BigTime! Came in late afternoon with an odd Brake Noise, was leaving for a trip early next morning. Got me in and determined More

by DAVIDKILGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic JOE (Sorry, didn't get a last name)
July 01, 2023

Randy Marion Subaru services all my vehicles. Their staff is on top of everything. I drive 30 minutes to get their service and wouldn’t go anywhere else. Thx again for your commitment to keeping More

by VMAXV61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Michael Coffee, Kathryn Ransom
June 30, 2023

I was thrilled that my car was repaired so quickly after needing a coolant hose replacement. And that it was covered under warranty. Zach the tech was very good at explaining what went wrong and how it was More

by WHACKODOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 30, 2023

They are not reliable and do not call when they say they will. I am very disappointed in the service. More

by MWRIGLESWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Robertson
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