Randy Marion Subaru - Service Center
Mooresville, NC
1,302 Reviews of Randy Marion Subaru - Service Center
The people are so nice and friendly The place is always clean and welcoming. They always check on me while I’am waiting and tell me how long it will be. I just love my Subaru and I tell ever one they need clean and welcoming. They always check on me while I’am waiting and tell me how long it will be. I just love my Subaru and I tell ever one they need to get one. More
I always receive above and beyond service from my Service Advisor Mark Wilburn! He always is pleasant and professional and reviews everything completed on my Subaru and ensures I have a safe and well maintai Advisor Mark Wilburn! He always is pleasant and professional and reviews everything completed on my Subaru and ensures I have a safe and well maintained vehicle. There are other Subaru Dealerships closer, but Mark Wilburn has provided such outstanding service since I first brought my Subaru to be serviced, that I am happy to drive the extra distance. It is very important that I have a Service Advisor and Service Dept that I can trust, and Mark and the Service Dept have exceeded my expectations! Well Done! More
Always excellent service from Mark. He goes above and beyond to make sure everything is ok. He goes above and beyond to make sure everything is ok. More
Best in class service experience! Tom and Kat do a fantastic job with scheduling service! Tom and Kat do a fantastic job with scheduling service! More
We have always taken our car to Randy Marion Subaru since we purchased our car there. The service department has always been very helpful and we will continue to return to Randy Marion we purchased our car there. The service department has always been very helpful and we will continue to return to Randy Marion More
ALWAYS TAKE CARE OF ME WONDERFULLY! Thia time they Saved me BigTime! Came in late afternoon with an odd Brake Noise, was leaving for a trip early next morning. Got me in and determined Thia time they Saved me BigTime! Came in late afternoon with an odd Brake Noise, was leaving for a trip early next morning. Got me in and determined I was in Desperate Need of Front End Pads........ Mark Wilburn and Mechanic Joe told me they wanted to get me taken care of before my trip and that they were there for me Now! .... "Lets Get This Done!" Couldn't feel better taken care of. Always have a Great Experience with you guys! My Next Car WILL BE A SUBARU and YOU GUYS WILL ALWAYS BE MY DEALERSHIP! Thank You MARK! Thank You Joe! And a Thanks to Randy Marion Subaru for having such wonderful service staff! See yah next time! More
Randy Marion Subaru services all my vehicles. Their staff is on top of everything. I drive 30 minutes to get their service and wouldn’t go anywhere else. Thx again for your commitment to keeping Their staff is on top of everything. I drive 30 minutes to get their service and wouldn’t go anywhere else. Thx again for your commitment to keeping my vehicles serviced and safe. More
I was thrilled that my car was repaired so quickly after needing a coolant hose replacement. And that it was covered under warranty. Zach the tech was very good at explaining what went wrong and how it was needing a coolant hose replacement. And that it was covered under warranty. Zach the tech was very good at explaining what went wrong and how it was fixed. Tom excelled in communicating the progress of my repair. And, I very much appreciated the ride from Kimmy to pick up my car. However, It didn’t make sense to me that a coolant hose would cause the onboard computer to shut down the functionality of my Forester. I had to putter slowly across 6 lanes of traffic to get safely off the road because the engine power, power steering, power brakes, eyesight technology, etc. all suddenly stopped working. More