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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,302 Reviews

1,302 Reviews of Randy Marion Subaru - Service Center

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July 08, 2023

Always first rate service. They get us in for service in a timely fashion. Everyone from salesmen, service techs, managers, they’re always polite and willing to help anyway t More

by BEACHREAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 07, 2023

Jarrett was very helpful, professional, courteous and very willing to make an extra effort to complete the requested task. Much appreciated. More

by maryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett
July 07, 2023

Mark and company always take care of me and my vehicle. Recent issue handled with expediency. More

by EDEARGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
July 06, 2023

It’s always nice while waiting for your vehicle. You are provided status update as you enjoy a cup of coffee and a snack or a bottle of water in the very nice waiting area. Tom is always a pleasure More

by SLZEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
July 06, 2023

With the age of internet, paper vouchers for discounts are nice, but would really like them to be there at the dealership as I had to otherwise pay full fares; one nit was that my radio settings - equaliz More

by CARLOS.SANTIAGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret
July 04, 2023

everyone at Randy Marion was great but then Subaru Dealership we have gone to are all great More

by NAJK2640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 02, 2023

Customer service is excellent. Though I have had my vehicle numerous times for the same problem, I believe the dealership is sincerely trying to fix the problem. More

by cmillerspirit
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 02, 2023

Always courteous to customers. Service is completed in reasonable time frame. Online service is extremely helpful to maintain vehicle regularly. More

by tl65wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Friendly staff who try to get your car in and out quickly. Great service advisor Tom with a great personality! More

by DINARMAR10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Robertson, Tom Gilbert
July 01, 2023

My service problem was not taken care of. Eyesight lights on, as well as all of the others… required to bring to dealership to read the code. 02 sensor, lights reset told to drive and see i More

by TERESA.OBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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