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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,302 Reviews

1,302 Reviews of Randy Marion Subaru - Service Center

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July 10, 2023

Always helpful, great service, Mark and Tom go above and beyond for their customers. They are exceptional!! More

by dardale23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
July 09, 2023

I moved to North Carolina 15 months ago. So I had to find a new dealership to get my car serviced. I am always graded with a friendly associate. And service is usually quick. More

by 3SWEETSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 09, 2023

Work was done in timely manner. Let me know status as work was underway during day. More

by MCLELLAN.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 09, 2023

Now you want me to set up another appointment that you should have done on the 23rd More

by larrywilson26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Ransom
July 08, 2023

Got what I expected. Prefer not to do surveys so please don't send another. More

by FUGOSS551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lurie, Kathryn Ransom
July 08, 2023

Pure professionals. Know their business and customers. Helpful and courteous always going above and beyond to put customer first More

by ppilkington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben kennedy, Chuck Robertson, Tom Gilbert
July 08, 2023

My safety and emissions inspections were handled promptly and courteously. My customer service professional made sure my edit would be brief. I was in and out in a half hour. More

by dml9224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
July 08, 2023

Great service. Clean and comfortable waiting area. Pleasant employees, polite and knowledgeable. Would certainly recommend. More

by NORMAWHAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 08, 2023

Great service dept. They are courteous and efficient. Waiting area is top notch (and they have good coffee). More

by dgm3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 08, 2023

Mark in the Service Department is the best. He is very efficent, friendly and honest. More

by leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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