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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,302 Reviews

1,302 Reviews of Randy Marion Subaru - Service Center

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July 13, 2023

We have experienced a problem with the BSD system on our 2021 Subaru Forester for some time. Mark diagnosed the problem and had a tech adjust the sensor. The problem has been resolved. I always have a high More

by G L Shroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Service Rep was friendly and helpful. Service was exactly what was asked for and nothing else. Was looking for a dealership to service our needs with our 2022 outback since recently reloc More

by HULETTHAUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret swearingen
July 12, 2023

Quick and easy. Very friendly staff. Nice lounge waiting area. Clean restrooms. I can Highly recommend. More

by eldrollette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
July 12, 2023

Service reps are always friendly and polite, and they explain things well. Appointments are always to get. More

by K_BROKAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
July 12, 2023

Good customer service. Mark in service is a great guy to work with and he genuinely cares about the customer's needs. More

by jzach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Thanks Mark, you always get us straightened out, all you guys do an outstanding job, I look forward to many years of service, thx-The Hunts from Lexington, NC More

by foghorn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 11, 2023

Clean friendly atmosphere Offers for guest (coffee, snacks, water) are welcoming. Restroom was clean Separation of work section and rest of the wait area was well planned. More

by MSSINANGIL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret Swearengin
July 11, 2023

Kathryn and her team did a great job on my Subaru Forester. They exceeded my expectations. More

by Mike Vowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
July 11, 2023

Very clean, honest dealership. Pleasure doing business with the guys and girls there. Keep up the good work. More

by JMEDLIN1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

I always get an appointment in a timely manner, everything gets done as expected in a timely manner and the staff is so friendly!! More

by darcey.meus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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