Randy Marion Subaru - Service Center

Service was great - my advisor Tom is so nice and helpful! Makes getting service easy! helpful! Makes getting service easy! More

Great service. Got me in right away and was completed in one hour. Great commitment to customers. Got me in right away and was completed in one hour. Great commitment to customers. More

The staff was very professional and accommodating when we were looking for our new Subaru. were looking for our new Subaru. More

Randy Marion Subaru Mooresville location is the BEST. You guys have never let me down! My whole family has been going there for years and have always had great experiences. We arrived an hour before our You guys have never let me down! My whole family has been going there for years and have always had great experiences. We arrived an hour before our scheduled appointment. The entire place was packed full and busy. I told them I wouldn't mind waiting until my appointment time and they told me not to worry and that they'd get us taken care of, and boy did they! We were out of there in no time! So fast! Thank you for always going above and beyond! The Randy Marion Subaru Mooresville team is GOLDEN! More

My verbal concerns were not accurately reflected on service ticket (not by Mark) nor communicated to the techs. When they looked at the car and reported to mgr "no issues" I should have been contacted service ticket (not by Mark) nor communicated to the techs. When they looked at the car and reported to mgr "no issues" I should have been contacted for clarification. Instead, I was told the requested service was complete, picked up the car several hours later, hit the highway, and still had uncomfortable vibration and braking issues, resulting in another trip back to service dept the next day and yet more time away from work. Mark stated the issues I originally articulated (vibration at highway speed, shuddering during assertive braking) were confirmed (out-of-balance tireS [recently purchased at this dealer] and warped brake rotors) and addressed. More

Thankful for the kindness and great workmanship provided there! Keep up the great customer service! there! Keep up the great customer service! More

Always love working with Kathryn ransom. She is friendly and very helpful with everything we need She is friendly and very helpful with everything we need More

The service department did a great job on my car. I was very pleased. Everyone is very nice and polite I was very pleased. Everyone is very nice and polite More

Staff was knowledgeable and very professional! Customer service was outstanding, as always! My appointment was at 3:30pm for an oil change, tire rotation, and a multi point inspection. Everything Customer service was outstanding, as always! My appointment was at 3:30pm for an oil change, tire rotation, and a multi point inspection. Everything was done in a little over half an hour More

Pleasent staff and courteous service. Not the cheapest, with a $100 oil change but gives you piece of mind. Not the cheapest, with a $100 oil change but gives you piece of mind. More