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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,303 Reviews

1,303 Reviews of Randy Marion Subaru - Service Center

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July 18, 2023

Everyone was so polite and helpful. I appreciated the updates. From the time I got there to the time I left I was very pleased with Randy Marion Subaru employees. More

by Thistle7209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Tilghman, Brian Fogarty, Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 17, 2023

Very knowledgeable and professional. Kept me informed throughout the entire process. Excellent customer service as always More

by GKIRK.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Dealership and service department is top notch. Never been treated as well as I am here. Everyone wonderful and professional. More

by lglynn225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 16, 2023

Service was thorough and they answered my additional questions about something I had been noticing on the car. More

by leighj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 16, 2023

Multiple followups on battery going dead. Awaiting mart to come in with undermined delivery. Could be 2 or 3 months but Subaru's issue not RM. More

by JAKE.BLKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Friendly staff. Carefully listened to any issues I had with my car. Resolved the issue on the same visit as my oil change. Highly recommend! More

by KCQ2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names. All were great!
July 16, 2023

I purchased my Subaru used from this dealership. I service it there because my service advisor, Tom Gilbert, makes sure everything is done right the first time. More

by KING.MAWHINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
July 15, 2023

Great customer service. Very friendly. Had abd oil change. Got me in and got me out. More

by JANNM1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
July 15, 2023

From the minute that I drive into the service entrance, I feel confident that my Subaru & I will be well taken care of. Everyone is courteous and and professional and so friendly. Tom Gilbert and Kemmie are More

by ristaino0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert, Kathryn Ransom
July 15, 2023

Service staff is the best in the business. I have driven cars for Hendricks for over ten years and the staff you have is the best. More

by TPANDHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
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